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Affan Ehmad

@affanehmad

Salesforce Solution Architect at Cloudsquare designing Agentforce and Data Cloud workflows with permission-aware grounding and human escalation.

United States

Message

At Cloudsquare, I design cross-cloud architectures spanning Revenue Cloud, Data Cloud, Sales Cloud, and Service Cloud, connecting quote-to-cash processes with unified customer profiles. My current work also includes Agentforce workflows with permission-aware data grounding, controlled actions, human escalation, and evaluation guardrails.

Previously, I architected Salesforce industry and integration solutions at N28 Technologies and led cloud implementations at DeloitteDigital. At Accenture, I engineered Sales Cloud and Service Cloud solutions, automating Lead-to-Opportunity and Case-to-Resolution workflows and improving release quality through testing and deployment practices.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Solution Architect

Current

Cloudsquare

Mar 2023 - Present (3 years 8 months)

Designed cross-cloud architectures across Revenue Cloud, Data Cloud, Sales Cloud, and Service Cloud, targeting reductions in manual quote-to-cash processing and improved customer-data consistency. Developed AI-enabled workflows using Agentforce and Prompt Builder, and established enterprise integration and DevSecOps architecture.

Revenue Cloud CPQ Billing Data Cloud Sales Cloud Service Cloud Agentforce Prompt Builder Salesforce Flows Apex MuleSoft REST SOAP CI CD Hyperforce

Senior Salesforce Architect

N28 Technologies

Jun 2019 - Feb 2023 (3 years 8 months)

Architected Health Cloud and Financial Services Cloud solutions, integrated Marketing Cloud and Commerce Cloud with CRM, and engineered Salesforce Industries solutions using OmniStudio. Designed scalable integration architectures and improved platform governance.

HealthCloud Financial Services Cloud Marketing Cloud Salesforce Commerce Cloud OmniStudio Vlocity OmniScripts DataRaptors Integration Procedures FlexCards Apex Lightning Web Components REST SOAP Platform Events Heroku CI CD Hyperforce

Salesforce Technical Lead

Deloitte Digital

Jan 2016 - May 2019 (3 years 4 months)

Led Experience Cloud, Marketing Cloud, and Commerce Cloud implementations, architected omnichannel service experiences, and designed industry-specific solutions using Financial Services Cloud and Salesforce Industries. Established reusable integration frameworks and directed architecture reviews and release governance.

Experience Cloud Marketing Cloud Salesforce Commerce Cloud Omnichannel Service Cloud Financial Services Cloud Vlocity OmniStudio Apex Lightning Components REST SOAP Middleware Asynchronous Processing

Salesforce Engineer

Accenture

Jul 2010 - Dec 2015 (5 years 5 months)

Engineered Sales Cloud and Service Cloud solutions using Apex, Visualforce, and bulkified trigger frameworks. Automated Lead-to-Opportunity and Case-to-Resolution workflows, implemented enterprise integrations, and strengthened data architecture and security.