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Irfan Hamza

@irfanhamza1

Salesforce Solution Architect at Sprout Social leading Agentforce and Data Cloud programs across enterprise Salesforce implementations.

United States

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At Sprout Social, I own enterprise Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Data Cloud. I lead Agentforce and Salesforce AI initiatives from strategy through implementation, including Agent Builder, Prompt Builder, and Data Cloud grounding.

I architect Data Cloud solutions for identity resolution, calculated insights, segmentation, and activation. I also design event-driven, API-led integrations using MuleSoft, Platform Events, CDC, and REST APIs.

At VALiNTRY360, I architected Salesforce solutions across Sales Cloud, Service Cloud, and Salesforce CPQ, using LWC, Apex, and Flow. I also designed MuleSoft integrations and directed large-volume data migration and integration programs.

Earlier, at Slalom, I led technical delivery for enterprise Sales Cloud and Service Cloud implementations and developed reusable trigger frameworks. At Deloitte Digital, I developed and maintained Salesforce applications and supported data migration, integrations, and production deployments.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Solution Architect

Current

Sprout Social

Mar 2023 - Present (3 years 7 months)

Owns end-to-end enterprise Salesforce architecture spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Data Cloud. Leads Agentforce and Salesforce AI initiatives, including Agent Builder, Prompt Builder, and Data Cloud grounding.

Sales Cloud Service Cloud Experience Cloud Revenue Cloud Data Cloud Agentforce Agent Builder Prompt Builder MuleSoft Platform Events CDC REST APIs Salesforce Well Architected Framework DevOps CI CD Git GitHub

Senior Salesforce Architect

VALiNTRY360

Jun 2019 - Feb 2023 (3 years 8 months)

Architected enterprise-grade Salesforce solutions across Sales Cloud, Service Cloud, and Salesforce CPQ. Designed custom solutions using LWC, Apex, and Flow, and directed large-volume data migration programs.

Sales Cloud Service Cloud Salesforce CPQ LWC Apex Flow MuleSoft REST APIs SOAP APIs BULK API 2.0 Data Migration Architecture Reviews

Salesforce Technical Lead

Slalom

Jan 2016 - May 2019 (3 years 4 months)

Led end-to-end technical delivery for enterprise Sales Cloud and Service Cloud implementations using Apex, Lightning Components, Visualforce, Flow, and Platform Events. Developed reusable trigger frameworks and service-layer components.

Sales Cloud Service Cloud Apex Lightning Components Visualforce Flow Platform Events REST SOAP BULK API 2.0 Batch Apex Code Review

Salesforce Developer

Deloitte Digital

Jul 2013 - Dec 2015 (2 years 5 months)

Developed and maintained enterprise Salesforce applications across Sales Cloud and Service Cloud using Apex, Visualforce, SOQL/SOSL, triggers, and batch processing. Supported large-scale data migration efforts through Data Loader and Bulk API.