Aeon Edik
@aeonedik
I provide dependable remote administrative support, scheduling, data entry, and customer service for distributed teams.
What I'm looking for
I've supported customers and remote teams at ModSquad, Northbridge Business Services, MyOutDesk, OneForma, and Oakline Home and Living. I handle customer inquiries, appointment coordination, calendar and email management, data entry, transcription, and accurate recordkeeping.
I'm comfortable working independently across distributed teams, prioritizing multiple requests, protecting confidential information, and maintaining clear client communication. I bring experience with CRM, support, collaboration, and productivity tools including Salesforce, Zendesk, HubSpot, Google Workspace, Slack, Zoom, and Microsoft Teams.
Experience
Work history, roles, and key accomplishments
Provided customer service and support through digital communication channels in a remote environment. Managed multiple customer interactions, documented interactions, and maintained accurate records while collaborating with remote team members.
Education
Degrees, certifications, and relevant coursework
Nigerian Maritime University
Bachelor of Science, Mechanical Engineering
Pursued a Bachelor of Science in Mechanical Engineering, gaining a strong foundation in engineering principles and problem-solving skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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