Adrian Ionita

Managed multiple administrative tasks, supported and coordinated with the shipping department, and handled stock adjustments and returns. Oversaw inbound and outbound movement of goods within the warehouse.

Designed comprehensive onboarding programmes for new employees and coordinated training sessions to enhance employee skill sets. Evaluated training effectiveness and maintained training records for management review.

Received orders with medical supplies through SAP, performed sorting, putaway, and replenishments in designated locations. Assisted with training of new hires and safety rules.

Served as team captain on palletizing/depalletizing, troubleshooting errors, and briefing the team on daily tasks. Coordinated EPT and reach truck drivers and registered inbound orders in SAP.

Handled customer inquiries via live chat, providing troubleshooting assistance and customer support in English to U.S.-based customers. Resolved queries efficiently by delivering accurate and timely product information.

Managed the new Telesales department for an agricultural nationwide company, focusing on outbound B2B sales of agricultural machines. Conducted training sessions and developed strategies to boost team performance.

Served as a Huawei Brand Representative in Galați, driving sales performance and preparing product displays across multiple retail locations. Engaged with customers and retail staff through product presentations and training sessions.

Managed inbound customer service calls for U.S. mobile carrier Sprint, supporting an average of 20–30 customers per day. Recognized with Agent of the Month and Agent of the Year awards, and achieved top 10 worldwide in sales.

Completed vocational training in gastronomy, earning the Gastronomy Technician qualification.