Looking for a job

Adriana Offenberger

@adrianaoffenberger

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I coordinate healthcare equipment operations, customer support, and administrative systems.

United States

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What I'm looking for

I'm seeking a flexible position where I can apply my administrative, customer service, technical support, and problem-solving experience while receiving workable benefits.

At Shrivers Pharmacy/Coler Drug, I coordinate durable medical equipment orders, insurance verification, vendor submissions, fleet delivery communication, and patient support. I also build departmental spreadsheets, guides, and forms while helping resolve coverage gaps and denied claims.

Previously, at FoodWorks Alliance and Sweet Life Baking Co, I managed marketing, purchasing, hiring, orientation, payroll support, fundraisers, partnerships, and customer service. I created Google Drive storage, Google Forms ordering systems, Google Sheets tracking tools, and a training program for people in recovery.

Through AmeriCorps VISTA at the IDEA Lab at Zane State, I researched regional product-producing businesses, built contact databases, created presentations, and supported fundraising systems. My background also includes environmental research, event coordination, office operations, technical support, and team supervision at Ohio University.

I bring practical problem-solving, organized administration, customer service, and technology support to flexible roles where I can apply my work history and skills while providing workable benefits.

Experience

Work history, roles, and key accomplishments

Current

DME Administrative Assistant

Current

Shrivers Pharmacy/Coler Drug

Apr 2022 - Present (4 years 6 months)

Conducted data entry and order entry for patient incontinence supply orders, confirmed and submitted orders to vendors, and assisted in correcting denied claims. Coordinated with patients, families, and providers, and created organizational spreadsheets and guides.

Data Entry Order Entry Insurance Verification Customer Service Troubleshooting Spreadsheets Technical Support Inventory Management

Company Coordinator

FoodWorks Alliance

Sep 2020 - Mar 2022 (1 year 6 months)

Conducted marketing, oversaw staff, and managed purchasing and monetary deposits. Organized fundraisers, maintained partnerships, and implemented training programs for individuals in recovery.

Marketing Team Management Problem Solving Training Fundraising Strategic Planning Payroll Customer Service

VISTA Service Member

AmeriCorps VISTA

Sep 2019 - Sep 2020 (1 year)

Conducted research on product-producing businesses, created informational presentations, and developed contact databases. Assisted in organizing fundraisers and creating tracking systems.

Research Product Presentations Database Management Event Planning

Student Researcher

Ohio University

Jun 2019 - Jul 2019 (1 month)

Conducted research on post-consumption plastics in Southern Ohio, including phone sessions with county Solid Waste Districts and data entry. Created a tracking database for plastics collection.

Research Data Entry Database Management

Student Worker

Ohio University

Oct 2018 - Jun 2019 (8 months)

Operated envelope stuffing machine and other mail-related equipment, assembled notebooks, and assisted in bulk mail production. Conducted t-shirt production and inventory.

Machine Operation Assembly Inventory Management T Shirt Printing

Student Coordinator

Ohio University

Jan 2019 - Apr 2019 (3 months)

Coordinated vendor tabling, planned event schedules, and organized event layout. Directed volunteers and partners during events and scheduled business meetings.

Event Planning Coordination Scheduling