Aditya NAYAK
@adityanayak1
Motivated social media manager with customer support and technical foundations.
What I'm looking for
I am a motivated and adaptable social media manager and customer service professional with hands-on experience leading content teams and supporting international users. I combine strategic content planning with practical customer support skills to drive engagement and satisfaction.
As a freelancer for a digital media agency, I led a team of 15 editors to create and publish content across multiple platforms and scaled Instagram pages such as @thatsengineering and @memecentral.teb to substantial growth.
In a corporate support role at FLIX (Venturesathi), I provided international chat and email support across 40+ countries using Salesforce, resolved customer queries efficiently, and was recognized with the "CPH King" title for performance.
I also have technical foundations in MS Office, basic C++ and Java programming knowledge, and experience with digital marketing and a cybersecurity project, and I am seeking roles that let me blend content strategy, customer experience, and technical learning.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Flix (Venturesathi)
Apr 2025 - Oct 2025 (6 months)
Provided international chat and email support for a global bus service across 40+ countries using Salesforce, resolving queries with empathy and earning recognition for outstanding performance.
Cybersecurity Project Participant
Threat Prism
Jul 2024 - Dec 2024 (5 months)
Contributed to a cybersecurity project focused on threat analysis and presentations, developing practical security knowledge and problem-solving skills.
Social Media Manager
Digital Media Agency
Led a team of 15 editors to create and publish cross-platform content and scaled Instagram accounts to exponential growth through strategic content planning and audience engagement.
Education
Degrees, certifications, and relevant coursework
Aditya Nayak Nalanda Institute of Technology
2023 -
Enrolled in an undergraduate program at Aditya Nayak Nalanda Institute of Technology (2023–2027), currently attending.
M.G.M English School
Senior Secondary Certificate, Senior Secondary Education
2021 - 2022
Completed Senior Secondary Education at M.G.M English School during 2021–2022.
M.G.M English School
Matriculation, Secondary Education
2020 - 2020
Completed Matriculation at M.G.M English School in July 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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