At CRM Landing Pvt Ltd., I delivered 70+ Salesforce reports and Tableau dashboards across Emami’s four business verticals for 140+ users. I also defined row-level security and access controls, cutting data visibility escalations by 70%.
I co-led product discovery for an SFA application spanning eight modules, translating stakeholder requirements into BRD/FRD, user stories, and acceptance criteria. The application digitized field operations for 1,000+ sales representatives.
I led SIT/UAT for dashboards, reports, and the Trading Module, and supported change management and user adoption. I helped onboard 150+ users within one month and created six Loom-based training modules, reducing daily how-to support queries by 65%.
At SalesCode.ai, I delivered feature rollouts and client enhancements for Coca-Cola, Mars, and Mondelez. I created Figma wireframes and workflow prototypes for client implementations, and translated RTM business needs into AI-powered solution requirements for FMCG enterprises.
