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Adithya Gundu

@adithyagundu

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AI Engineer at Best Buy building tool-calling agents that automate multi-step business processes.

United States

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At Best Buy, I developed AI agents with tool calling, integrating backend services with customer-facing chat interfaces to automate multi-step business processes. I also contributed to agentic architecture design and context management across customer interactions.

At Accenture, I built LLM-powered pipelines that connected legacy systems and automated business workflows, reducing manual processing time by 40%. I implemented RAG pipelines in a closed internal environment and engineered context management and agent orchestration that improved task completion rates from 72% to 98%.

Earlier, I supported an SAP S/4HANA migration by designing enterprise integration pipelines and reconciling legacy and migrated business data. At DXC Technology, I engineered Java Spring Boot microservices and REST APIs for an insurance platform, and optimized PostgreSQL queries to reduce average transaction response times by 22%.

Experience

Work history, roles, and key accomplishments

Current

AI Engineer

Current

Best Buy

Feb 2026 - Present (8 months)

Developed AI agents with tool calling, integrating backend services with customer-facing chat interfaces to automate multi-step business processes. Contributed to agentic architecture design, implementing conversational context management and tool-call sequencing across customer interactions impacting 10k+ sessions daily.

AI Agents Tool calling Context Management Agent orchestration Backend Integrations Conversational Interfaces Python Lang Chain LangGraph Prompt Engineering LLM Integrations

Custom Software Engineer (AI Native)

Accenture

Jan 2025 - Jan 2026 (1 year)

Built LLM-powered pipelines integrating legacy systems to automate business workflows, reducing manual processing time by 40%. Implemented RAG pipelines within a closed internal environment, grounding AI outputs in enterprise knowledge to automate finance and HR processes.

LLM RAG Data Ingestion Embeddings Vector Databases Semantic Search Context Management Agent orchestration Python Lang Chain LangGraph API Integration

System Engineer II (Client Integrations)

Accenture

May 2024 - Dec 2024 (7 months)

Designed enterprise integration pipelines for a global client's SAP S/4HANA migration, connecting legacy on-premise business data with cloud platforms via secure REST APIs. Supported SAP S/4HANA migration across three delivery sprints, validating environments and resolving system dependencies ahead of cutover.

SAP S 4HANA REST APIs Enterprise Integration Data Migration Troubleshooting Cloud Platforms Legacy Systems

Associate Software Engineer (Backend Integrations)

DXC Technology

Jul 2022 - Aug 2023 (1 year 1 month)

Engineered Java (Spring Boot) backend microservices and RESTful API endpoints for an enterprise insurance platform processing over 50,000 daily transactions. Optimized PostgreSQL database queries and connection indexing, decreasing average transaction response times by 22% under high concurrency.