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Eric Zheng

@ericzheng2

Senior AI Tech Lead at Saviynt, building multi-agent IGA platforms that automate 50% of routine access reviews.

United States
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At Saviynt, I engineered an enterprise multi-tenant, multi-agent AI platform for identity governance and administration, integrating access certification agents with legacy systems. The platform automates 50% of routine review activities.

I led end-to-end engineering of a new AI-powered product, from requirements and POC validation through MVP development and monitoring, with reusable agent orchestration services supporting 500+ customer organizations. I also introduced AI-assisted engineering practices that reduced investigation time by 80%.

At ChainGPT, I architected AI orchestration backends and data pipelines supporting 150k+ records daily, and helped take GenAI products from POC to production. Earlier, at Google, I contributed to analytics and ML services, including event-driven processing with 99.9% data completeness; at Thoughtworks, I worked on cloud-native logistics, payment, and SaaS systems.

Experience

Work history, roles, and key accomplishments

Saviynt logoSA
Current

Senior AI Tech Lead

Jan 2024 - Present (2 years 9 months)

Engineered an enterprise multi-tenant multi-agent AI platform for IGA, orchestrating access certification agents and policy evaluation. Spearheaded modernization of access certification workflows, automating 50% of routine review activities and leading e2e engineering of a new AI-powered product.

ChainGPT logoCH

Lead Backend Engineer

Aug 2022 - Jan 2024 (1 year 5 months)

Architected AI orchestration backend for AI-driven products, designing modular workflows and LLM integrations on event-driven microservices. Implemented data-intensive services and ETL pipelines, and spearheaded rapid POC and MVP development of GenAI-powered products.

Google logoGO

Software Engineer III

Google

Nov 2018 - Aug 2022 (3 years 9 months)

Created scalable ML inference services and gRPC-enabled backend APIs for GA4, integrating ML models into distributed processing workflows. Designed and developed full-stack analytics reporting features for Google Analytics GA4, and contributed to migration to event-driven architecture for early GA4.

Thoughtworks logoTH

Full-Stack Web Developer

Jul 2014 - Nov 2018 (4 years 4 months)

Architected and led implementation of cloud-native, event-driven logistics and delivery management services. Developed high-throughput payment processing services and programmed multi-tenant enterprise SaaS backend services, implementing REST APIs and RBAC.

Education

Degrees, certifications, and relevant coursework

University of Illinois at Urbana-Champaign logoUU

University of Illinois at Urbana-Champaign

Bachelor's Degree, Computer Engineering

2011 - 2014

Bachelor's Degree in Computer Engineering from the University of Illinois at Urbana-Champaign, completed in 2014.

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