Adewale Oshinukan
@adewaleoshinukan
B2B travel operations professional improving ticketing, hotel reservations, and client satisfaction through fast problem solving.
What I'm looking for
I specialize in B2B travel operations, handling flight ticket reservations and hotel bookings for subagent, affiliate, and corporate clients. In my current role at Wakanow.com Ltd, I answer client questions, resolve issues with strong judgment, and prepare daily and monthly sales reports.
My background spans ticketing and reservation roles across Multi Travel Solutions, Aerologistics & Travels, Fly4cheaper, and Kendall Travels, including reconciliation of accounts. I bring hands-on reservation system experience with Sabre, Amadeus, and Galileo, along with an attentive-to-details, research-driven approach to delivering effective solutions.
Experience
Work history, roles, and key accomplishments
B2B Operations Associate
Wakanow.com Ltd
Mar 2024 - Present (2 years 3 months)
Reserved travel tickets and managed hotel bookings for B2B subagent and affiliate clients, resolving client issues to ensure satisfaction. Prepared daily and monthly sales reports and handled client inquiries end-to-end.
Ticketing & Reservation Executive
Multi Travel Solutions Ltd
Jul 2022 - Feb 2024 (1 year 7 months)
Handled travel ticketing and hotel reservations for corporate and other clients while responding to inquiries and resolving booking issues. Produced daily and monthly sales reports and provided solutions to maintain client satisfaction.
Ticketing Officer
Aerologistics & Travels Limited
Jun 2021 - Jun 2022 (1 year)
Completed travel ticket reservations and hotel bookings for corporate and other clients, addressing questions and resolving issues as needed. Prepared daily and monthly sales reports to support operations.
Travel Consultant
Fly4cheaper.com Limited
Nov 2018 - Jun 2021 (2 years 7 months)
Managed travel ticket and hotel reservations for corporate and other clients while handling inquiries and resolving booking problems. Maintained client satisfaction by providing effective solutions and preparing daily and monthly sales reports.
Ticketing Officer
Kendall Travels and Tours Limited
Jan 2015 - Nov 2018 (3 years 10 months)
Handled travel ticketing and hotel reservations for corporate and other clients, responding to inquiries and resolving issues promptly. Performed account reconciliation and prepared daily and monthly sales reports.
Reservation Officer
Solamart Global Travels Limited
Jan 2014 - Dec 2014 (11 months)
Supported clients with travel ticket and hotel reservations, answering questions and resolving booking issues to ensure satisfaction. Prepared daily and monthly sales reports to track commercial performance.
Industrial Attachment
Greacom Travels and Tour Limited
Oct 2013 - Jan 2014 (3 months)
Completed industrial attachment where support tasks included assisting with travel-related reservations and client handling within the organization’s operations. Built practical exposure to travel booking processes and workplace routines.
Education
Degrees, certifications, and relevant coursework
Lagos State University
BSc Accounting, Accounting
Studied Accounting at Lagos State University and obtained a BSc in Accounting in 2012.
College of Aviation and Management Studies
Advance Diploma, Air Ticketing and Reservation
Completed an Advance Diploma in Air Ticketing and Reservation in 2012.
Ajayi Crowther Memorial Grammar School
Senior School Leaving Certificate (SSCE), General Education
Completed the Senior School Leaving Certificate (SSCE) in 2005.
C.M.S Primary School
First School Leaving Certificate (FSLC), General Education
Completed the First School Leaving Certificate (FSLC) in 1999.
Availability
Location
Authorized to work in
Job categories
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