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jeremiah oko john User

@jeremiahokojohnuser

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Analytical Data Analyst with over 6 years of experience.

Nigeria

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What I'm looking for

I seek a role that fosters growth, encourages innovation, and values data-driven decision-making.

I am an analytical and results-driven Data Analyst with over 6 years of experience in collecting, processing, and interpreting large datasets to drive informed decision-making. My expertise lies in statistical analysis, data visualization, and utilizing tools such as SQL, Python, Power BI, Tableau, and Excel to uncover actionable insights. I am proficient in data cleaning, ETL processes, and automating workflows, which allows me to solve complex problems and improve operational efficiency through data-driven strategies.

In my current role at Ikeja Electric, I have developed and analyzed reports that track key performance indicators (KPIs) for fault-clearing activities across business units. My efforts have driven a 25% improvement in team productivity, and I have successfully automated office functions using Python, reducing manual workload by 40%. My passion for data is reflected in my projects, such as designing interactive Power BI dashboards that have significantly boosted revenue forecasting accuracy and sales performance.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

IKEJA ELECTRIC

Jan 2021 - Present (4 years 5 months)

As a Data Analyst at IKEJA ELECTRIC, I developed and analyzed reports using SQL, Power BI, and Tableau, tracking KPIs for fault-clearing activities. I presented actionable insights that improved team productivity by 25% and automated office functions using Python, reducing manual workload by 40%.

SQL Power BI Tableau Python Data Analysis Data Visualization ETL Statistical Analysis Problem Solving Communication

Customer Support Officer

IKEJA ELECTRIC

Jan 2020 - Jan 2021 (1 year)

Managed fault-clearing dispatches and DC-RC entries for field teams at IKEJA ELECTRIC. Created guides and support videos to enhance customer satisfaction and technician efficiency, ensuring timely resolution of calls.

Customer Support Communication Problem Solving Technical Support Video Production Team Coordination Time Management

Aeronautical Information Service Officer

Nigerian Airspace Management Agency

Jan 2018 - Jan 2020 (1 year 11 months)

As an Aeronautical Information Service Officer, I transmitted SATCOM flight plans and generated Excel-based reports on flight operations, enhancing operational insights at the Murtala Mohammed International Airport.

Data Management Excel Reporting Communication Team Collaboration