Adelina Jannet

Conducted comprehensive IT audit reviews, ensuring adherence to regulatory standards and identifying areas for improvement in risk management frameworks. Implemented data governance policies and procedures, enhancing data accuracy and integrity across business units.

Managed IT infrastructure projects, ensuring alignment with security standards and regulatory requirements. Assisted in the development and implementation of security controls, reducing vulnerabilities and enhancing system resilience.

Collaborated with legal and compliance teams to ensure business operations adhered to industry regulations and internal policies. Engaged team members in open forum discussions; developed team building activities that have enhanced teamwork and dedication professionally as well as personal development.

Prepared regulatory filings and audits, ensuring accuracy and compliance with financial regulations. Developed metrics to support business performance evaluations and strategic initiatives.

Served as Subject Matter Expert (SME) in Customer Account information, providing expertise in resolving customer service issues to new hires. Conducted training sessions in communication skills and hosted various organizational events.

Handled customer queries and requests via secure Online Banking service regarding deposit accounts. Assisted customers with financial needs including account maintenance, filing claims, online/wire transfers, and debit card issues.

Completed a Master in Business Administration program, focusing on advanced business principles and management strategies. Developed strong analytical and leadership skills applicable to various business environments.

Obtained a Bachelor of Commerce degree, gaining foundational knowledge in business, finance, and accounting. Prepared for a career in the financial sector through comprehensive coursework.