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Adekanola VictoriaAV
Open to opportunities

Adekanola Victoria

@adekanolavictoria

I build customer relationships, resolve issues, and support sales pipeline growth.

Nigeria
Message

What I'm looking for

I'm seeking a Sales Development Representative role where I can use customer engagement, CRM training, relationship-building, and sales skills to build pipeline, support customer needs, and accelerate revenue growth.

At Grace Johnson's Limited, I process 50+ daily transactions totaling $2,000+ with 100% accuracy, complete documentation, and zero discrepancies or audit issues. I also provide frontline support that resolves customer inquiries and complaints while encouraging repeat business.

I'm CRM-certified through HP LIFE and apply customer needs assessment, buying behavior analysis, and relationship-building principles to support business growth. My experience in retail sales, order fulfillment, and complaint resolution has strengthened my ability to engage customers and identify their needs.

I bring clear communication, presentation, record-management, and team collaboration skills developed across customer-facing sales and teaching roles. I'm seeking a Sales Development Representative opportunity where I can build pipeline and help accelerate revenue growth.

Experience

Work history, roles, and key accomplishments

GL
Current

Cashier / Sales Representative

Grace Johnson's Limited

Jan 2025 - Present (1 year 7 months)

Processed 50+ daily transactions totaling $2,000+ with 100% accuracy and zero discrepancies. Provided frontline customer support, resolving inquiries and complaints to maintain satisfaction and encourage repeat business.

DS

Class Teacher

Divine Favor School

May 2024 - Jan 2025 (8 months)

Led interactive classroom sessions for 30+ students, achieving a 10% improvement in student performance. Assessed and managed 30+ student records per term with detailed feedback.

PC

Sales Assistant

PMJ Cookery

Jun 2017 - Aug 2018 (1 year 2 months)

Managed inventory and order fulfillment, ensuring product availability and timely customer delivery. Resolved customer complaints efficiently, turning service challenges into relationship-building opportunities.

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology logoLT

Ladoke Akintola University of Technology

Bachelor of Technology, Microbiology

Grade: 3.69/5.00

Graduated with a Bachelor of Technology in Microbiology in March 2024 with a GPA of 3.69/5.00.

Tech stack

Software and tools used professionally

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