At American Express, I migrate legacy fraud-servicing applications into React micro-frontends across customer journeys, enabling independent deployments and greater scalability.
I redesigned critical workflows to reduce fraud servicing time by 50% and Customer Care Professional involvement by 70%. I also delivered the Manual Alerts Journey, providing cross-CCP visibility into fraud alerts during active investigations.
I build reusable frontend foundations, including 10+ React components and 25+ custom hooks, while improving load times by 50% through memoization, code-splitting, and optimized rendering. I contribute across the full SDLC, from requirements and development through deployment and post-release monitoring.
Previously at Curepoint, I helped a two-engineer team ship a Flutter MVP for Android and web in four months. I owned application architecture, Firebase integrations, REST API integration, reusable UI components, and performance optimization while working directly with founders.
