Adanna Ezeagada
@adannaezeagada
Remote customer service and creative specialist skilled in design, copy, and admin.
What I'm looking for
I am a proactive, adaptable remote professional with combined expertise in customer service, graphic design, copywriting, and digital administration. I thrive delivering high-quality results with minimal supervision and enjoy collaborating with international clients.
As a freelance customer service representative and virtual assistant, I resolved client issues via email, chat, and phone while managing schedules and administrative workflows to maintain strong satisfaction metrics.
As a freelance graphic designer and copywriter, I created logos, social media creatives, website copy, blog posts, and ad scripts that supported brand identity and boosted client engagement. I consistently deliver accurate data entry and organize digital records with high precision.
I leverage tools like Canva, Adobe Photoshop, Illustrator, Google Workspace, Microsoft Office, Zoom, Slack, and Trello, and I seek remote roles where I can apply creativity, clear communication, and strong organizational skills to support business growth.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
Freelance
Jan 2023 - Present (2 years 8 months)
Provided remote customer support via email, chat, and phone to international clients, resolving issues promptly and maintaining high customer satisfaction while managing schedules and administrative tasks.
Graphic Designer
Freelance
Jan 2022 - Present (3 years 8 months)
Designed logos, flyers, and social media creatives for businesses and startups, collaborating remotely to align with brand identity and help increase client engagement.
Copywriter & Data Entry
Freelance
Jan 2022 - Present (3 years 8 months)
Wrote website copy, blog posts, and ad scripts tailored to client audiences and performed digital data entry with 99% accuracy to maintain records and support business operations.
Education
Degrees, certifications, and relevant coursework
Professional training in Computer Applications, Customer Service, and Digital Tools
Professional Training, Computer Applications; Customer Service; Digital Tools
Completed professional training focused on computer applications, customer service practices, and digital tools for remote work and administrative tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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