At MM Mega Market Vietnam, I designed online and blended courses for frontline and office employees in sales, operations, and customer service. I developed SCORM e-learning with Articulate 360 and iSpring, deployed courses in Cornerstone OnDemand, and refined content using learner feedback and performance data.
At ACACY Ltd., I designed and delivered corporate training programmes for multinational clients including Unilever, Diageo, Samsung, and PepsiCo, supporting rollouts for up to 1,000 participants. I also designed curriculum and learning materials at Australia International English School and taught adult learners at VLS – Vietnamese Language Studies; I’m currently completing an MA in Learning, Education and Technology at the University of Oulu.

