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Acacia Bengo

@acaciabengo

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Ruby on Rails developer and ML engineer building scalable, production-grade systems.

Uganda

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What I'm looking for

I seek roles where I can build and maintain production ML and backend systems, lead cross-functional teams, ensure secure, scalable infrastructure, and deliver measurable product and operational impact.

I am a Ruby on Rails developer and machine learning engineer with over a decade of experience designing, building, and maintaining scalable web applications and data-driven systems. I specialize in backend architectures, NLP-based moderation, and integrating complex third-party services.

As founder and CTO of Skyline SMS Limited, I led development of an SMS aggregation platform processing over 60 million messages and integrations with global providers like Nexmo. At HeartSupport Inc., I built and deployed NLP moderation models, community aggregation software, and production automation that improved safety and engagement.

I manage Linux infrastructure, deploy and maintain ML models in production, and deliver cross-platform integrations and automation (Discord bots, Discourse customizations). I focus on reliable production performance, security, and measurable product impact.

Experience

Work history, roles, and key accomplishments

Current

Ruby on Rails Developer

Current

HeartSupport Inc

Jun 2022 - Present (3 years 4 months)

Designed and deployed NLP-based content moderation and community aggregation systems processing 50,000+ monthly interactions, improving detection of toxic content and automating moderator workflows.

Ruby on Rails Python NLP Docker Redis Linux Administration GCP)PostgreSQL

Founder & Chief Technology Officer

Skyline SMS Limited

Jun 2013 - May 2022 (8 years 11 months)

Founded and led development of SMS aggregation and web services processing over 60 million messages, integrated with global providers (e.g., Nexmo) and supported financial, NGO, and gaming clients.

Ruby Ruby on Rails Redis Sidekiq Docker Linux Administration Git API Integration

Machine Learning Engineer

BetCity Uganda Limited

Jan 2018 - Feb 2022 (4 years 1 month)

Built ML models for customer segmentation and revenue prediction to enable targeted marketing, reducing marketing costs by focusing on high-value segments.

Python scikit learn Keras Pandas SQL Data Analytics A B Testing

Software Engineer

BetSports Uganda Limited

Jan 2018 - Jan 2022 (4 years)

Developed and maintained an online sports betting platform servicing 1,000+ monthly fixtures, integrating RabbitMQ feeds and optimizing background processing for low-latency responses.

Ruby on Rails RabbitMQ Sidekiq Redis Docker JavaScript PostgreSQL

Software Developer

Kenlloyd Logistics Ltd

Jan 2016 - Feb 2017 (1 year 1 month)

Developed a transport management system integrating GPS and fare-counting devices to provide real-time fleet telemetry and automated operational reports.