Open to opportunities

Abubaker Ashraf

@abubakerashraf

Message

I secure timely healthcare prior authorizations and manage accurate, high-volume operational data.

Pakistan

Message

What I'm looking for

I'm looking for a healthcare operations or authorization role where I can manage payer requirements, support timely approvals, improve workflow accuracy, and contribute to a high-performing team.

I'm currently securing healthcare prior authorizations at HBA Services through payer portals and direct coordination with insurers, provider offices, and patients. I track requests, verify requirements, and help reduce processing delays and claim denials.

Previously at Medcare MSO and Fork N Knives Pizza Kitchen, I supervised call center teams, monitored performance, trained staff, resolved complex customer inquiries, and produced operational reports. My background also includes accurate data entry, document handling, insurance verification, patient eligibility assessment, and maintaining compliant records in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Authorization Specialist

Current

HBA Services

Jun 2025 - Present (1 year 2 months)

Managed insurance prior authorizations through payer portals and direct communication with insurance representatives, ensuring accurate submissions and timely approvals. Demonstrated strong call-handling skills by liaising with insurance companies, provider offices, and patients to resolve authorization issues and expedite decisions.

Prior Authorizations Insurance Verification Call Handling Communication Skills

Authorization Specialist

Medcare MSO

Jun 2024 - Jun 2025 (1 year)

Supervised call center agents, ensuring high performance and policy compliance. Evaluated agent performance, resolved complex inquiries, trained staff, and generated performance reports to improve operations.

Team Management Performance Monitoring Customer Service Training and Development Reporting And Analysis

Call Center Supervisor & Data Entry Operator

Fork N Knives Pizza Kitchen

Jan 2020 - Jan 2024 (4 years)

Team Management Performance Monitoring Customer Service Training and Development Reporting And Analysis

Data Entry Operator

Private Company (Freelancer)

Jan 2018 - Jan 2020 (2 years)

Maintained accurate customer and order records, ensuring error-free and up-to-date data. Prepared reports and correspondence to support daily operations and decision-making.

Data Entry Document Handling Time Management