Abrar M

I build production AI automation and knowledge systems using n8n, Supabase, Claude, ChatGPT, MCP, and multi-agent workflows. My work connects reliable data, structured prompts, and business processes to deliver measurable operational outcomes.

For a boutique hotel, I architected an autonomous voice-booking and guest lifecycle suite that captured 35% more after-hours direct bookings, reduced front-desk call handling by 80%, and increased repeat reservations by 22%. I also built a hotel review intelligence pipeline that reduced public response time from 24 hours to under 10 minutes and increased 5-star review velocity by 45%.

Previously at Hirdaramani Bangladesh, I managed ERP master data governance in Microsoft 365 Dynamics, sustaining 99% accuracy across $15M+ annual export operations. I also engineered a zero-trust, multi-agent legal research system that reduced research time by 95% while maintaining a 0% citation hallucination rate.