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abraham sosaAS
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abraham sosa

@abrahamsosa

Sales leader at FYR LOIS who helped increase managed branch sales by over 40%.

Venezuela
Message

What I'm looking for

I'm interested in remote sales and commercial customer service opportunities through WhatsApp and chat.

At FYR LOIS, I lead commercial strategies and follow the performance of sales teams and branches as CEO Adjunto. I analyze sales, collections, and production to inform commercial decisions.

As Gerente General, I led commercial, call center, and promoter teams, contributing to sales increases of over 40% at managed branches. I also designed prospecting and closing strategies and trained sellers in closing techniques, CRM use, and customer service.

As Director de Sistemas y Tecnología, I led the development and implementation of Odoo CRM/ERP, integrating commercial and administrative operations. I analyzed sales funnels and databases, and trained users in CRM, eLearning, invoicing, and customer service processes.

Experience

Work history, roles, and key accomplishments

FL

Gerente General

FYR Lois

Mar 2026 - Jul 2026 (4 months)

Led commercial teams, call center, and promoters, achieving over 40% sales growth in managed branches. Designed strategies for lead generation, follow-up, and closing; trained staff in closing techniques, CRM usage, and customer service.

FL

Director de Sistemas y Tecnología

FYR Lois

Apr 2024 - Feb 2026 (1 year 10 months)

Led the development and implementation of Odoo CRM/ERP, integrating commercial and administrative operations. Analyzed databases, sales funnels, and seller productivity; trained users in CRM, eLearning, and customer service processes.

FL

Pasante Administrativo

FYR Lois

May 2021 - Mar 2024 (2 years 10 months)

Internship supporting administrative tasks, including collections follow-up and preparation of sales and production reports.

Education

Degrees, certifications, and relevant coursework

Universidad Católica Andrés Bello logoUB

Universidad Católica Andrés Bello

Licenciado en Administración de Empresas, Administración de Empresas

Licentiate degree in Business Administration from Universidad Católica Andrés Bello, completed in March 2022.

Tech stack

Software and tools used professionally

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