growth opportunities, impactful product or services, flexible, decent pay, stable
Abraham Kim
@abrahamkim
Project/program management experience of 4+ years. Seeking new opportunities for growth. Personable, adaptable, teachable.
What I'm looking for
Project management and operations professional with experience leading cross-functional initiatives, managing client implementations, and improving business processes from planning through completion. Proven ability to coordinate stakeholders, manage competing priorities, identify workflow improvements, and drive projects toward successful outcomes. Background spans customer experience, product development, and operations, with a strong focus on collaboration, process efficiency, and delivering measurable results.
Experience
Work history, roles, and key accomplishments
Coordinates programs at Bouldering Project, ensuring smooth operations and participant engagement.
Develops and supports translational research for our breast and gynecologic team at Huntsman Cancer Institute. Collaborates with multiple departments, and works closely with Disease Center leadership to develop and support industry-sponsored, pilot, and correlative studies and other key projects and initiatives.
Plans, develops and establishes new programs and conferences to meet identified needs
Worked as Program Instructor at Bouldering Project.
Project Planning and Strategy:
· Understand client requirements, needs, and expectations, translating them into actionable project plans and deliverables.
· Develop and execute comprehensive project plans, including scope, objectives, timelines, resource allocation, and risk assessment, tailored to meet the unique needs of each client.
· Work closely with the implementation team to align project s
Standardized scheduling protocol to be more centralized and easily transferable
Taught and emphasized safety in different disciplines of climbing with experiences ranging from beginner to advanced climbers
Assist climbers at the Quarry with basic needs: rentals, teaching belay clinics, safety checks, and anything instruction they may want.
Provided top tier instruction to all participants with
Managed multiple product development projects with a cross-functional team
Created project timeline with project team
Executed project plans by collaborating with different departments
Demonstrated excellent communication over various different platforms with team and stakeholders
Monitored project deliverables to meet timelines
Coordinated project related materials and documentation
Famili
Managed Creative projects, tasks, and backlog in an Agile environment
Developed improved intake process for task requests
Created flowcharts for the product development team
Engaged cross-functional team through scrum project life cycles
Gathered all relevant requirements pertaining to tasks and projects
Managed new process and system implementation projects
Communicated regularly with internal and external stakeholders
Formulated solutions for risks and difficulties
Presented new processes and deliverables to all involved departments
Worked as Customer Care Specialist - Operations Agent at Purple.
Supervised a multidisciplinary team of university students and young professionals.
Managed all administrative and financial obligations pertaining to in-country work.
Reviewed, re-framed, and approved over 15 project proposals and allocated respective budgets.
Strengthened partnerships with NGO, government and community leaders
Skills: Program management, volunteer management, project managem
Created quality copy for customer’s website according to standards set by them and the company
Improved SEO rankings of sites by providing creative copy and optimizing key search words
Met industry quota goals regularly and improved efficiency of copy time
Create websites using the Wordpress Platform
Assisted in outreaches with the local hospital and Ministry of Health, visiting villages and settlements performing health checkups and assessments.
Skills: project management, reporting, stakeholder reviews,
Marketed for HELP International by creating posts for their official blog and also provided all photos for the posts.
Created and improved a proposal and action plan with the Ministry of
Managed and facilitated an average of 150-200 customers through a complex multi-step process working with internal business partners and keeping the customer informed on a regular and timely basis
Promoted to special projects team within four months of experience to pioneer a new process of account troubleshooting
Built and maintained a positive relationship with every customer interaction - man
Worked as Sales Floor Associate at Banana Republic.
Assist the Professor in lectures. Handle all the assignments and grades from the students. Assist students with questions about photography and help apply new skills learned during class.
Administration/Patient Experience Intern
Apr 2014 - Aug 2015 (1 year 4 months)
Validated health professionals’ behaviors to ensure excellent patient care
Facilitated in community programs and schools to promote healthy behaviors and lifestyles
Managed a surplus office supply distribution program with a variety of non-profit partners
Collaborated with hospital leadership to improve the patient experience during their stay on the floor
Utilized evidence-based practices a
Meet with patients in different wards of the hospital to assess emotional and physical needs while in their stay at the hospital. Check for service quality and report to my higher ups if anything was not up to par. Increase customer satisfaction by providing support and another line of communication between the patient and the hospital staff.
Led a group of incoming freshman facilitating activities and teaching leadership principles and qualities to apply to life and college. Became link for incoming students as a resource for informative needs as well as acted as a support if needed.
Led team of five Executive Directors and managed over 100 volunteers in 15+ campus-wide activities throughout each year, and managed communication channel between key departments
Optimized program schedule for the year eliminating ineffective programs to maximize the budget by evaluating each program’s reach, vision, and effectiveness
Facilitated trainings focusing on developing and teaching S
Directed several Event Leads in planning and carrying out multiple campus wide events focusing on budgets, goals, and leadership development. Oversaw budget of specific events and acted as a link between Event Leads and any other group. Held stewardship meetings with Event Leads assessing experience, growth, and satisfaction. Assisted in the planning process of events: brainstorming, budget, adver
Lead groups of youth ages 14-18 through various activities as well as teaching and empowering them to be more active and contributing members of the church and the community.
Outdoor Youth Adventure summer camp: Group leader, Staff leader
May 2008 - Aug 2008 (3 months)
Each week led groups of youth ages 15-18 through various events such as: ropes courses, horseback riding, rafting, and hiking teaching teamwork, safety, and life applicable lessons.
Also rotated through different responsibilities such as camp cook assistant, leader of staff, and grounds maintenance crew.
Education
Degrees, certifications, and relevant coursework
Brigham Young University
Master's degree, Public Administration
2019 - 2022
Brigham Young University
Bachelor's degree, Public Health
2008 - 2015
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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