Open to opportunities

Abraham Desantiago

@abrahamdesantiago

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2024 ASIS Distinguished Service Award and as a 2024 Special Influencer by Security Journal Americas.

Venezuela

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What I'm looking for

Seeking a remote Operations Coordinator/Security Dispatch role to leverage my expertise in real-time monitoring, emergency response, and field operations. I thrive in structured schedules using tech tools for crisis management while ensuring clear guard/client communication. My embassy security & ASIS leadership experience ensures calm, protocol-driven solutions for safety goals

With over 20 years of experience in the security industry, I specialize in physical security. Recognized with the 2024 ASIS Distinguished Service Award and as a 2024 Special Influencer by Security Journal Americas, I am committed to advancing security practices and fostering safer environments.

My career highlights include enhancing security protocols at the U.S. Embassy in Caracas, where I received the Eagle Award, and delivering innovative solutions as a keynote speaker and author. Passionate about AI and mentorship, I leverage my expertise to drive business growth and career development for security professionals.

I believe collaboration is key to solving today’s most pressing security challenges. Let’s connect to share insights, explore opportunities, and shape the future of security together.

Experience

Work history, roles, and key accomplishments

Central Alarm Monitor Supervisor

US Embassy Caracas

Feb 2016 - Jul 2024 (8 years 5 months)

Supervised the safety and security operations of residential alarms and emergency hotlines. Coordinated emergency responses, managed radio operators, and documented incidents. Conducted initial analyses and prepared reports for various emergencies including medical calls and fire alarms.

Decision making Emergency Response Incident Reporting Team Supervision Alarm Monitoring Communication Log Management Situational Awareness Coordination First aid

RSO-LGF Radio Dispatcher

US Embassy Caracas

Nov 2015 - Jan 2016 (2 months)

Monitor radio transmissions of security guards belonging to the Security Office assigned at
various locations to safeguard facilities. Use of the central radio and telephone lines of the
Command Center for the dispatch of care if required. He serves as the Interim Supervisor
of the Central of Residential Alarms in his absence.