Abraham Botchway
@abrahambotchway
Dedicated Front Desk Officer with a strong commitment to customer service.
What I'm looking for
I am a dedicated and highly organized professional with a strong focus on providing exceptional customer service as a Front Desk Officer. My experience in dynamic environments has equipped me with the skills to manage administrative tasks efficiently, coordinate schedules, and handle customer inquiries with professionalism. I pride myself on my excellent communication skills and attention to detail, which allow me to create a welcoming atmosphere for all visitors.
Throughout my career, I have demonstrated a commitment to excellence in every role I undertake. As the Managing Director at GreyPlay Amusement Park, I successfully recruited and trained staff while planning educational programs that enhanced the visitor experience. My freelance work as a Video Editor and Graphic Designer has further honed my creative abilities, allowing me to engage audiences effectively through visual storytelling.
Experience
Work history, roles, and key accomplishments
Video Editor and Graphic Designer
Freelance
Apr 2024 - Jun 2025 (1 year 2 months)
Edited short-form videos for social media platforms to enhance engagement and clarity. Designed visually appealing cover pages to align with brand style and attract viewers.
Managing Director
GreyPlay Amusement Park
Jan 2022 - Mar 2024 (2 years 2 months)
Recruited, trained, and supervised playground staff. Planned and executed educational programs and activities, while generating periodic reports for the CEO/Owner.
IT Technician/Facilitator
Scholars International School
Jan 2021 - Dec 2022 (1 year 11 months)
Set up and maintained computer labs, networks, and software systems. Ensured cybersecurity protocols and data backups were in place.
Assist Clearing/Forwarding Agent
ACHII CONSULT
Jan 2019 - Dec 2021 (2 years 11 months)
Processed import/export documentation and ensured compliance with customs regulations. Coordinated the clearance and delivery of goods from the port to clients.
Cashier
Grand Finale Supermarket
Jan 2015 - Dec 2017 (2 years 11 months)
Handled cash, credit/debit transactions, and issued receipts. Maintained accurate transaction records and provided excellent customer service.
Education
Degrees, certifications, and relevant coursework
NCC Education/IPMC
Advanced Diploma, Business Information Technology
Completed an advanced diploma focusing on the integration of business principles with information technology. Gained expertise in IT management, system analysis, and business operations.
NCC/Intercom Programming & Manufacturing Co. Ltd. (IPMC)
Diploma, Business Information Technology
Obtained a diploma in Business Information Technology, covering foundational concepts in IT and business applications. Developed skills in data management, software applications, and business processes.
St. Martins Senior High School
West African Senior School Certificate, General Studies
Completed secondary education and earned the West African Examination Certificate (WASSCE). Focused on a broad curriculum preparing for higher education.
Blessed Schools Complex Limited
Basic Education Certificate, General Studies
Completed basic education and obtained the Basic Education Certificate Examination (BECE). Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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