Abiodun Yesufu
@abiodunyesufu
Customer support specialist and content marketing writer focused on clear communication and results.
ZimbabweWhat I'm looking for
I am a Content Marketing Writer and Customer Support Specialist with experience helping businesses communicate clearly, build trust, and solve customer problems.
My background spans FinTech, SaaS, B2B, and NGO sectors where I created SEO-driven content, long-form articles, and marketing materials that increased visibility and engagement.
As a first-line support specialist I used Zendesk, Freshdesk, Intercom and CRM tools to respond to email and social inquiries, improve customer satisfaction, and maintain strong client relationships.
I combine empathy, problem-solving and technical skills with a continuous eagerness to learn, aiming to convert storytelling into measurable business value.
Experience
Work history, roles, and key accomplishments
Content Marketing Writer
Freelance
Mar 2025 - Present (7 months)
Wrote finance and SaaS articles and copy for global clients, managed client communication and revisions, and supported content-related customer queries to maintain relationships and secure repeat projects.
Content Marketer
The Happiest People of Harrisburg
Sep 2024 - Mar 2025 (6 months)
Researched, wrote, and edited blog posts, newsletters, and social content that increased online engagement by 27% and supported fundraising campaigns; responded to donor inquiries and managed event communications.
Content Marketing Writer
CamyDigital
Sep 2024 - Feb 2025 (5 months)
Created SEO-driven blog posts and long-form marketing content for FinTech and B2B clients, boosting brand visibility and supporting client acquisition; acted as first-line support for content queries to ensure timely revisions and delivery.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Lagos
Bachelor of Science, Estate Management
2017 - 2024
Completed a Bachelor of Science in Estate Management at the University of Lagos between 2017 and 2024.
HAHubSpot Academy
Professional Certificate, Content Marketing
Completed courses in Content Marketing and Social Media Marketing through HubSpot Academy.
Availability
Location
ZimbabweAuthorized to work in
Portfolio
my-portfolio-873046.webflow.ioJob categories
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