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Abike Olaleye

@abikeolaleye

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Project Manager delivering complex cross-functional initiatives across operations, budgets, and stakeholder delivery.

Canada

Message

What I'm looking for

I’m looking to lead complex, cross-functional projects that combine operations, integrated planning, and measurable delivery. I want roles where I can run risk/governance, optimize workflows, and align stakeholders to clear schedule and budget outcomes.

I’m a project management and operations professional with 10+ years delivering complex, cross-functional work across financial services, education, energy, and healthcare. I hold dual MBAs in Healthcare Management and Finance, and I’m PMP-certified with all domains rated Above Target.

I’m known for managing human and financial resources, building integrated work plans, and driving measurable outcomes against schedule, budget, and quality targets. I’ve led teams to improve delivery turnaround efficiency by up to 35%, reduce customer complaints by up to 30%, and strengthen governance through structured risk, issues, and KPI management.

In my most recent work, I lead concurrent project workstreams—coordinating requirements, design, deployment, and stakeholder sign-off for operational systems and client solutions. Across roles, I’ve also implemented organisation-wide improvements like workforce attendance visibility (up to 40%), centralised knowledge/document management via SharePoint, and workforce frameworks that improve readiness through recruitment, onboarding, training allocation, and performance reporting.

Experience

Work history, roles, and key accomplishments

Current

Operations & Consulting Project Lead

Current

Clarity Desk

May 2026 - Present (1 month)

Managed concurrent project workstreams delivering operational systems, stakeholder portals, and client solutions against scope and timelines. Applied integrated work planning to coordinate requirements through stakeholder sign-off and developed workforce program frameworks for recruitment, onboarding, and performance reporting.

Project Management Stakeholder Management Workforce Planning performance reporting

Current

Head of Operations & Administration

Current

White Oak Partners Limited

Apr 2026 - Present (2 months)

Led cross-functional operations and administration aligned to organizational growth objectives, including training allocation and workforce development planning. Authored role frameworks and policies from scratch and designed a centralized SharePoint system as the single source of truth for organizational records.

Operations Management Workforce Planning Training Allocation Policy Governance People Management SharePoint Role Framework Development Organizational Readiness

Delivery Lead

Nonpareil Energy

Oct 2022 - Mar 2026 (3 years 5 months)

Managed a 100M naira operational budget across LPG procurement, landing costs, and distribution, designing end-to-end delivery processes from arrival to final distribution. Coordinated cross-functional operations across 30 staff, improving delivery turnaround efficiency by up to 35% and reducing customer complaints by up to 30% through structured risk/issue management and KPI governance.

Budget Management Cross functional Leadership KPIs Service Delivery Process Improvement

Service Delivery Officer

Sterling Bank Plc

Feb 2022 - Sep 2022 (7 months)

Analyzed thousands of credit card accounts daily using Excel to identify repayment trends and support AML compliance requirements. Maintained detailed documentation of cases, resolutions, and compliance actions within internal reporting systems.

Service Delivery AML Compliance Case Documentation Compliance Reporting Risk Monitoring

Project & Operations Lead

Genius Crest School

Aug 2021 - Sep 2022 (1 year 1 month)

Led the full operational launch of a new private school, coordinating contractors, vendors, and board stakeholders to deliver readiness for opening. Authored staff handbook and HR policy documentation and established organizational hierarchy and operating processes.

Project Management Stakeholder Engagement Policy Development People Management

Operations Lead

Abbyzimpression

Jan 2017 - Sep 2022 (5 years 8 months)

Managed end-to-end business operations, including budget management, vendor contracts, and delivery lifecycle coordination. Maintained 80–85% on-time delivery performance by driving structured project planning and cross-functional coordination.

Operations Management Budget Management Contract Management On Time Delivery Cross functional Coordination Process Improvement

Customer Support Representative

Trevo LLC

Sep 2013 - Dec 2016 (3 years 3 months)

Managed an 80M naira budget for a 1,000+ attendee event, coordinating 7+ vendors and C-suite logistics for end-to-end delivery. Coordinated staff training across 21 centers, managing scheduling, logistics, and stakeholder communication to support event execution.

Event Project Management Budget Management Vendor coordination Logistics Planning Staff Training Scheduling Operations

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria

Master of Business Administration (MBA), Finance

2020 - 2024

Completed an MBA in Finance at the National Open University of Nigeria.

University of Hertfordshire

Master of Business Administration (MBA), Healthcare Management

2022 - 2023

Completed a Master of Business Administration (MBA) in Healthcare Management at the University of Hertfordshire. WES-assessed this qualification as equivalent to a Canadian master's degree (2024).