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Abhishek Kumar

@abhishekkumar56

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Customer-focused sales professional with 5+ years in retail payments and banking relationship roles.

India

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What I'm looking for

I am seeking a customer-facing sales or relationship role in payments or banking where I can drive merchant/customer acquisition, activation, and retention while meeting measurable sales targets and growing professionally.

I am a methodical, customer-oriented sales professional with over five years of experience in high-pressure, customer-facing roles across retail payments, banking, and insurance. I have a proven track record acquiring merchants and customers, deploying and activating POS and digital payment devices, meeting monthly sales and revenue targets, and maintaining strong retailer and channel relationships.

I combine practical communication and problem-solving skills with operational discipline—handling merchant queries, coordinating technical resolutions, and ensuring error-free documentation. My background includes roles at Pine Labs and HDFC Bank, experience in portfolio and relationship management, and a commitment to driving activation, retention, and measurable business outcomes.

Experience

Work history, roles, and key accomplishments

PB Sales (Deputy Manager)

HDFC Bank Ltd

Nov 2023 - Oct 2025 (1 year 11 months)

Managed preferred banking sales and portfolio management including gold loan operations, product penetration across segments, customer retention efforts, and achievement of income and operational benchmarks.

Portfolio Management Customer Retention Gold Loans Cards & POS Sales Marketing Analytics Customer Service

Relationship Manager

PNB MetLife Insurance

Acquired and managed insurance customers, explained product features and benefits, maintained accurate sales records, and coordinated with bancassurance staff and operations teams.

Relationship Management Insurance Sales Customer Acquisition Sales Records

Sales Executive

HDB Financial Services

Sold credit cards, personal and business loans, forex cards, deposit accounts, general insurance, and promoted payment gateway and QR solutions to customers.

Personal Loans Forex Card Sales General Insurance Sales Payment Gateways Retail Sales

Assistant Sales Manager

Aditya Birla Health Insurance

Conducted sales visits to acquire customers, explained product benefits, managed customer relations, met sales targets, and coordinated with operations and renewal teams.

Health Insurance Sales Customer Acquisition Client Relations Renewals Sales Reporting

Education

Degrees, certifications, and relevant coursework

Lovely Professional University

Master of Business Administration, Business Administration

Grade: 61%

Activities and societies: Event Coordinator; organized international youth day, blood donation camp, tech fest, and management/cultural events; core committee member of Social Club.

Completed Master of Business Administration with a focus on business and management studies, achieving 61% overall.

Himachal Pradesh Technical University

Bachelor of Technology, Civil Engineering

Grade: 61%

Activities and societies: Project leader for drip irrigation system; participated in athletics, kabaddi, technical quizzes, and organized college events.

Completed Bachelor of Technology in Civil Engineering with an overall score of 61%.