Deepak Tiwari

Led global Quality Engineering operations across four geographies, delivering high-quality software

through effective people leadership, governance, and execution excellence.

• Sound knowledge of modern AI technologies including GitHub Copilot, MCP, RAG, and AI Agents to

accelerate automation development, simplify debugging, and reduce maintenance effort.

• Knowledge of LLM evaluation using DeepEval to assess faithfulness, relevance, response quality, test

coverage, and grounding of AI-generated outputs.

• Designed enterprise-grade automation frameworks from the ground up using Playwright, Selenium,

TypeScript, Rest Assured, Cucumber, and Appium, enabling scalable and maintainable automation.

• Integrated automated quality gates into CI/CD pipelines, enabling Shift-Left Testing, Continuous Testing,

faster feedback cycles, and reliable release validation.

• Defined and executed enterprise-wide QA strategy, quality governance, release management, and test

transformation initiatives, ensuring predictable releases and improved product quality.

• Built and scaled high-performing QA organizations through strategic hiring, mentoring, coaching,

performance management, and leadership development.

• Established quality KPIs, executive dashboards, release readiness metrics, and engineering scorecards to

provide data-driven insights for senior leadership and executive decision-making.

• Partnered closely with Product Management, Engineering, Architecture, DevOps, and business

stakeholders to drive quality ownership and deliver customer-focused outcomes.

• Led automation modernization initiatives that improved engineering efficiency, increased automation

adoption, and reduced manual testing effort across multiple enterprise applications.

• Delivered three years of onsite client engagement in the USA, strengthening executive stakeholder

relationships and successfully coordinating globally distributed engineering teams.