abhijeet kurhade

Train and develop junior staff on standard procedures while managing request queues and meeting strict SLAs. Execute live audits for Verification of Employment and create audit reports with actionable insights.

Verified client database policies and identified workflow gaps to optimise accuracy in project-oriented tasks. Coordinated with task POCs to resolve business bottlenecks and led team huddles for process improvements.

Managed end-to-end appointment scheduling across a network of over 7,000 diagnostic centres. Liaised with corporate partners and medical providers to ensure seamless service delivery and high CSAT scores.

Supervised junior staff and managed kitchen operations during peak hours to ensure timely dish execution. Planned menus and conducted weekly stock counts to reduce food costs and maximise gross profits.

Prepared ingredients and managed the Pasta-Pizza station in a high-volume, fast-paced environment. Maintained rigorous kitchen hygiene and safety standards in accordance with health regulations.

Completed TYBSC in Hotel Management and Catering Management in 2012.

Completed HSC in Science in 2009.

Completed SSC (10th board) in 2007.