@abdulwaheedsheikh
Fraud Agent at Secure Staffing LLC who investigated account and transaction fraud and resolved billing disputes.
PakistanAt Secure Staffing LLC, I investigated user accounts and transactions for fraud, abuse, and policy violations. I reviewed escalated cases, documented findings, and recommended enforcement or corrective actions.
I also resolved disputes involving virtual currency, media access, and account privileges, handling customer inquiries through Zendesk and coordinating with teams through Slack. Earlier, I worked in security in Melbourne and edited scripts for TV productions.
Work history, roles, and key accomplishments
Secure Staffing LLC
Oct 2021 - Jan 2026 (4 years 3 months)
Investigated user accounts and transactions to identify fraud, abuse, and policy violations. Reviewed escalated tickets and account histories to recommend enforcement or corrective actions.
Grange Security
Aug 2019 - Feb 2021 (1 year 6 months)
Provided security coverage for schools and events. Ensured safety and compliance with organizational policies.
La Trobe University Student Union
Jan 2019 - Dec 2019 (11 months)
Organized multicultural events and promoted cultural and religious diversity on campus. Represented international students’ voices to the university administration.
ESS Security
Feb 2019 - Jun 2019 (4 months)
Provided security for venues including nightclubs, bowling alleys, and supermarkets.
Six Sigma Plus TV & Film Productions
Jan 2016 - Dec 2017 (1 year 11 months)
Edited scripts for TV productions and collaborated on creative content development.
Hum TV
Edited scripts for TV productions and collaborated on creative content development.
Degrees, certifications, and relevant coursework
Master of Business Information Systems, Business Information Systems
2019 - 2021
Master of Business Information Systems with a major in Cybersecurity and minors in Design Thinking and Digital Strategy.
Bachelor of Film & TV Production, Film & TV Production
2013 - 2017
Bachelor of Film & TV Production with a major in Filmmaking and a minor in Communication Design.
Software and tools used professionally
PakistanYou can contact Abdul Waheed and 90k+ other talented remote workers on Himalayas.
Message Abdul WaheedSign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Join the remote work revolution
Himalayas is the best remote job board. Join over 250,000+ job seekers finding remote jobs at top companies worldwide.
Muhammad Shaheer
Fraud and Risk Analyst, Payactiv
Zubair Sohail
KYC Analyst, Saledo Global
Abdul Majid Abbasi
Phone Fraud & Risk Analyst, Ibex
Muhammad Shahwaiz
FinCrime Analyst (Revolut Project), Mindbridge
Arsalan Abro
Text & Image Editor, Exposervice
Muhammad Waqas Rasheed
Virtual Program Coordinator, Savaira
Usman User
Back Office Executive, Ibex – Square Trade
Nehaal Khan
Teaching Assistant – IT 101, Govt. Graduate College G.T. Road, Jhelum
Syeda Sana
Customer Service Representative, ibex. Pakistan
Osama Ijaz
Customer Support Representative, Verve AI