Abdul User

I am an operations and logistics specialist with five years of experience improving workflows, vendor coordination, and inventory management. I focus on building efficient systems that reduce errors, cut costs, and maintain smooth day-to-day operations.

In my current role I manage driver support and fleet-related issues daily, coordinating with vendors and suppliers to minimize downtime and improve inventory availability. Previously, I planned shipments, maintained TMS records, and served as a central point of communication between vendors, distribution partners, and internal teams.

I have applied data analysis and AI tools to operational problems, using historical freight data and carrier performance metrics to recommend cost-effective transportation solutions and improve load planning. I have also led projects using HubSpot AI and ChatGPT Enterprise to clean CRM and operational data, increasing efficiency and data accuracy.

I bring hands-on experience tracking assets, managing compliance, and using data tools to identify trends and resolve issues before they escalate. I am driven by measurable improvements and clear communication to keep operations running reliably.