Open to opportunities

Abdul Sajeed

@abdulsajeed

Message

I close complex B2B technical solutions by turning engineering data into ROI-driven customer value.

Canada

Message

What I'm looking for

I'm seeking Sales Engineer, technical sales, solutions engineering, technical account management, customer success, or related B2B roles where I can apply consultative selling and mechanical engineering expertise across industrial, technology, logistics, automotive, HVAC, or fluid-system markets.

I've closed high-value B2B pump and fluid-system contracts at KSB Pumps, averaging $50K+ across wastewater, HVAC, and manufacturing applications. By translating hydraulic data and P&ID schematics into ROI-focused proposals, I grew territory revenue 18% year over year and shortened sales cycles by 30%.

In my current role at FSPA Canada, I manage technical service delivery for B2B client accounts, turn system data into actionable recommendations, and maintain 99%+ uptime and SLA compliance. Previously at Gentec International Canada and Kelly Connect Services, I strengthened account relationships through proactive issue resolution, onboarding, and customer support.

My mechanical engineering background from TATA Motors helps me connect technical requirements with practical business outcomes. I bring full-cycle selling experience spanning discovery, pump sizing, demonstrations, proposals, negotiation, commissioning, and post-sale support.

Experience

Work history, roles, and key accomplishments

Current

Technical Client Solutions Specialist

Current

FSPA Canada

Feb 2026 - Present (7 months)

Serves as primary technical point of contact for B2B client accounts, managing service delivery and building long-term trust. Conducts needs analysis and collaborates cross-functionally to resolve escalated technical issues.

Account Management Technical Solutions B2B Delivery Services Needs Analysis Cross Functional Collaboration SLA Management

Logistics & Customer Solutions Coordinator

Gentec International Canada

Jan 2025 - Feb 2026 (1 year 1 month)

Managed end-to-end order lifecycle for B2B accounts, maintaining 98% order accuracy and high client satisfaction. Negotiated with carriers and collaborated with sales, customer service, and warehouse teams.

B2B Customer Operations Account Coordination Supply Chain Solutions WMS ERP Negotiation Cross Functional Collaboration

Technical Advisor (Customer Solutions)

Kelly Connect Services

Feb 2023 - Dec 2024 (1 year 10 months)

Resolved 70+ daily technical support cases with a 92% CSAT score. Reduced repeat contact rate by 40% and delivered onboarding training to 200+ end users.

Technical Support Customer Success B2C B2B Troubleshooting Knowledge Base Development Ticketing Systems CSAT

Technical Sales Engineer

KSB Pumps

Feb 2019 - Jul 2022 (3 years 5 months)

Closed 12+ high-value B2B contracts annually and grew territory revenue by 18% YoY. Reduced sales cycle by 30% through consultative solution selling and implemented Salesforce CRM for pipeline management.

Consultative Selling B2B Sales Territory Development Pump Selection and Sizing Hydraulics P&ID ROI Modeling Salesforce Proposal Writing Contract Negotiation

Mechanical Engineer — Customer Technical Support

TATA Motors

May 2015 - Nov 2018 (3 years 6 months)

Served as primary technical liaison for 50+ weekly customer and dealer inquiries, achieving 95% first-contact resolution. Authored technical manuals and introduced predictive maintenance programs.

Technical Support Automotive Engineering Technical Documentation Root Cause Analysis Predictive Maintenance Data Analysis QA Processes