Open to opportunities

Abdul Qayoom

@abdulqayoom

Non-voice operations professional available for MIS roles, handling email and chat support, data processing, and quality checks.

India

Message

What I'm looking for

I’m looking for an Operations, MIS, or Non-Voice Process role. I’m available to join immediately and open to shifts in Coimbatore.

I’ve handled email and chat customer support in non-voice processes, along with backend operations and documentation processing.

My work has included data entry and verification, report preparation, and quality checks to improve transaction accuracy. I’ve also prepared daily MIS reports and Excel trackers.

I’ve supported customer issue resolution within SLA timelines, coordinated with internal teams, and provided basic system troubleshooting and IT support.

Experience

Work history, roles, and key accomplishments

Backend Executive / Process Operations

Unknown

Managed data processing and record management, performed quality control and accuracy checks, and supported workflow improvements. Prepared reports using MS Excel and Office tools.

Data Processing Quality Control Excel Microsoft Office Workflow Improvement Reporting

Back Office / Non-Voice Customer Support Executive

Unknown

Handled email and chat customer support, backend operations, data entry, and quality checks. Resolved customer issues within SLA timelines and maintained daily MIS reports.

Email Support Live Chat Data Entry Quality Control MIS Reporting Excel Troubleshooting