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Abdul Haseeb

@abdulhaseeb17

NOC Engineer at Foundever, handling P1/P2 production incidents and monitoring AWS infrastructure with Dynatrace and CloudWatch.

India

Message

At Foundever, I handled P1/P2 production incidents from alert triage through impact analysis, escalation, and resolution coordination. I monitored AWS infrastructure and applications with Dynatrace and AWS CloudWatch, and worked to reduce alert noise.

Previously, I managed AWS infrastructure lifecycle activities at HCL Technologies Ltd and provided 24×7 alert monitoring and escalation at GAVS Technologies Pvt Ltd. My work has included incident RCA, AWS operations, and production support across Linux, Windows, VMware, and Citrix environments.

Experience

Work history, roles, and key accomplishments

NOC – Cloud / Cloud Specialist 1

Foundever

Aug 2023 - Jun 2026 (2 years 10 months)

Owned end-to-end resolution of P1/P2 production incidents through real-time alert triage, impact analysis, and escalation. Provided 24×7 on-call support and managed AWS infrastructure changes using Terraform and AWS Management Console.

Dynatrace Cloudwatch Terraform EC2 VPC Security Groups Incident Management RCA PagerDuty ServiceNow Linux VMWare Citrix

AWS Cloud Analyst

HCL Technologies Ltd

Jul 2022 - Mar 2023 (8 months)

Managed AWS infrastructure lifecycle activities including VPC, subnets, security groups, S3, EBS, and snapshots. Configured Auto Scaling Groups, load balancers, and CloudWatch alarms for real-time monitoring.

AWS VPC Subnets VPC Peerings Security Groups S3 EBS Cloudwatch SNS IAM CloudFormation CloudTrail AutoScaling Load Balancing RDS Workspace Organization AppStream

NOC Engineer

GAVS Technologies Pvt Ltd

Jul 2020 - Mar 2022 (1 year 8 months)

Handled 24×7 alert monitoring, triage, and escalation using SolarWinds and ServiceNow across Linux and Windows environments. Analyzed system performance and supported server operations and Active Directory administration.