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Abby Nonesa

@abbynonesa

Content and administrative support specialist at GREATER PHOENIX CLEANING, managing social media content and customer follow-ups.

Philippines

Message

At GREATER PHOENIX CLEANING, I provided admin, customer service, and sales support while creating, planning, and managing social media content. I also handled customer inquiries, leads, and follow-ups.

I've supported businesses with content and administrative work, from coordinating customer appointments and guest communication to organizing documents and daily operations. At Airbnb, I supported hosts and guests with complex concerns and assisted with team training and coaching.

Experience

Work history, roles, and key accomplishments

Content & Administrative Support Specialist

Greater Phoenix Cleaning

Feb 2026 - Sep 2026 (7 months)

Provided admin, customer service, and sales support. Created, planned, and managed social media content and handled customer inquiries, leads, and follow-ups.

Administrative Support Customer Service Sales Support Social Media Management Content Creation Content Planning Lead Management

Administrative Support Specialist

MMPC

Oct 2025 - Feb 2026 (4 months)

Managed customer inquiries and appointment scheduling for a New York pest control company. Coordinated customer follow-ups and technician schedules.

Customer Service Appointment Scheduling Coordination Follow ups

Administrative Support Specialist

Simple Health Services

Mar 2025 - Oct 2025 (7 months)

Provided administrative support, document organization, and daily program coordination. Assisted with records and client communication.

Administrative Support Document Management Coordination Client Communication

Guest Communication Specialist

Hostlabs

Jul 2023 - Feb 2025 (1 year 7 months)

Managed guest communication and daily operations for U.S. short-term rentals. Coordinated reservations, cleaning, maintenance, and service providers.

Guest Communication Operations Management Reservation Management Vendor coordination

Operations Coordinator

Everhost

Apr 2022 - Dec 2023 (1 year 8 months)

Managed guest communication and operations for multiple short-term rentals. Coordinated housekeeping and maintenance teams and created social media content for marketing and brand visibility.

Guest Communication Operations Management Team Coordination Social Media Content Creation

Executive Assistant

Quick Kitty Inc. / ShieldGuard Plus

Mar 2021 - Feb 2023 (1 year 11 months)

Provided direct administrative support to the CEO. Managed emails, calls, appointments, documents, and records, and assisted with social media and online communication.

Executive Support Email Management Calendar Management Document Management Social Media