Aamir B

Led daily venue operations to deliver exceptional guest experiences, strong financial performance, and a high-energy team culture. Managed venue operations including recruitment, training, safety compliance, event execution, budgeting, scheduling, and KPI-driven service standards.

Oversaw hotel food and beverage outlets, including bar, lobby market, and banquet/meeting operations. Used KPIs to drive outlet revenue through strategic planning, while leading teams with an adapted customer service and sales approach.

Managed profitable and safe beverage operations across multiple concepts, waterpark bars, and convention center events. Planned, executed, trained, and led teams to meet objectives for sales, costs, employee retention, guest satisfaction, and beverage quality, and opened a successful Cinco Ninos Mexican scratch kitchen and tequila bar.

Oversaw operational effectiveness of bars, lounges, and convention beverage outlets while managing beverage department financial objectives and performance. Maintained staffing levels, controlled costs and portions, led preshift meetings, resolved customer disputes, and supported guest experience aligned with Live! policies and goals.

Supervised beverage personnel and operations during assigned shifts to ensure compliance with company and departmental policies and goals. Scheduled employees to match customer volumes, resolved customer claims and internal disputes, and identified ways to reduce operating costs without affecting beverage or service quality.

Managed restaurant and bar operations to drive sales and improve guest satisfaction while maintaining a fun, safe environment for the team. Ensured compliance with employment policies and safe food handling procedures, including training, coaching, performance evaluations, and hiring.

Responsible for all beverage operations, guiding beverage shift managers to ensure daily operational success. Managed scheduling and payroll requests, coordinated inventory and ordering, ran daily preshift meetings, and coached cocktail staff to strengthen guest experience and develop employees.

Studied computer science and computer/information sciences coursework at Delaware Technical Community College.

Studied computer science and related computer/information sciences coursework at Community College of Philadelphia.

Activities and societies: 330+ hours, 30+ mini-projects, and 30+ labs; capstone penetration test (Artemis Inc.).

Completed a Cybersecurity bootcamp with 330+ hours of hands-on coursework, mentorship, labs, and a capstone penetration test for a mock company (Artemis Inc.). Covered systems security, network security, vulnerability, and risk assessment.