Aaliyah Stockton

Greets and assists patients in person and by phone, schedules appointments and documents interactions in Cerner while maintaining confidentiality and coordinating with clinical staff to ensure seamless patient service.

Provided patient intake and front-desk support using Epic, communicated with patients to clarify requests, and collaborated with clinical teams to deliver timely, confidential patient service.

Managed office operations, vendor contracts and negotiations, expense tracking, scheduling and record-keeping to improve office efficiency and support company activities.

Provided administrative support including data entry, inventory ordering, document preparation and database updates to maintain accurate customer and office records.

Served as first point of contact for clients, managed incoming calls and messages, and maintained company filing systems and databases.

Oversaw salon operations, ensured cleanliness and service standards, managed client records and appointment/cash procedures, and promoted retail products to clients.

Patrolled premises to prevent theft, investigated disturbances, monitored access, wrote incident reports and coordinated with emergency services when necessary.

Completed Certified Phlebotomist Specialist credential in 2022.

Completed a Pharmacy Technician Certificate in 2008.

Completed a Medical Office Specialist Certificate in 2005.

Earned a diploma from Philadelphia Job Corps in 1996.