Aakarshan User

● Consult customers and understand their requirements, queries, and business needs.
● Communicate with customers professionally and provide appropriate information and assistance.
● Coordinate and negotiate deals with customers within the authority and guidelines provided by the Company.
● Prepare, process, and coordinate deal proposals and obtain required deal approvals from the concerned auth

Manage day-to-day delivery and field operations as an associated vendor partner for Rapido and Awign Enterprises. Coordinate scheduling, route execution, and service quality to meet operational targets. Maintain accurate records and communicate updates with internal teams.

Self-employed HR Manager role involving human resources management and related responsibilities.

Led a team handling merchant and customer onboarding, support, and issue resolution for digital payment services. Monitored team performance against targets and coordinated with internal stakeholders to resolve escalations. Ensured accurate customer data handling and process compliance.

Handled in-store and field operations including order picking, packing, and last-mile delivery for multiple quick-commerce platforms. Maintained inventory accuracy and followed standard operating procedures across assignments. Worked independently across multiple companies, managing time and priorities to meet delivery deadlines.

CBSE Board

Pursuing, Final Year

Pursuing Bachelor of Commerce in Accounting, final year.

Completed 12th Standard in Commerce under the CBSE Board.