翔 國信翔國
Open to opportunities

國信

@000337

Dedicated Japanese language teacher with customer support experience.

Japan

What I'm looking for

I seek a role that values remote collaboration and offers opportunities for professional growth.

I am a passionate Japanese language teacher with two years of experience, having instructed a diverse group of 72 students ranging from beginners to advanced levels. My commitment to education is reflected in my ability to develop tailored educational materials and programs that meet the unique needs of each student. I take pride in guiding new teachers and enhancing curriculum to ensure a high-quality learning experience.

In addition to my teaching experience, I have spent two years in customer support, where I honed my skills in responding to inquiries related to finance and trading. My role as a customer support representative for an FX broker has equipped me with the ability to provide clear and accurate information, particularly in financial matters. I thrive in remote work environments, valuing accuracy and promptness in all my tasks.

Experience

Work history, roles, and key accomplishments

XM logoXM
Current

Customer Support Representative

XM

Jan 2022 - Present (3 years 4 months)

Respond to customer inquiries related to finance and trading, providing accurate information and managing administrative tasks efficiently using PC tools.

FR

Japanese Language Teacher

Freelancer

Jan 2021 - Jan 2022 (1 year)

Instructed 72 students in Japanese language over 2 years, developing tailored educational materials and programs. Provided guidance to new teachers and collaborated with parents of children aged 5 to 12.

Education

Degrees, certifications, and relevant coursework

Kwansei Gakuin University logoKU

Kwansei Gakuin University

Bachelor of Marketing, Marketing

2018 - 2022

Completed a Bachelor of Marketing, focusing on various aspects of marketing strategies and consumer behavior.

CI

Cebu Pelis Institute

Study Abroad, Japanese Language

2020 - 2020

Participated in a study abroad program to enhance language skills and cultural understanding.

Tech stack

Software and tools used professionally

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