翔 國信
@000337
Dedicated Japanese language teacher with customer support experience.
What I'm looking for
I am a passionate Japanese language teacher with two years of experience, having instructed a diverse group of 72 students ranging from beginners to advanced levels. My commitment to education is reflected in my ability to develop tailored educational materials and programs that meet the unique needs of each student. I take pride in guiding new teachers and enhancing curriculum to ensure a high-quality learning experience.
In addition to my teaching experience, I have spent two years in customer support, where I honed my skills in responding to inquiries related to finance and trading. My role as a customer support representative for an FX broker has equipped me with the ability to provide clear and accurate information, particularly in financial matters. I thrive in remote work environments, valuing accuracy and promptness in all my tasks.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
XM
Jan 2022 - Present (3 years 4 months)
Respond to customer inquiries related to finance and trading, providing accurate information and managing administrative tasks efficiently using PC tools.
Japanese Language Teacher
Freelancer
Jan 2021 - Jan 2022 (1 year)
Instructed 72 students in Japanese language over 2 years, developing tailored educational materials and programs. Provided guidance to new teachers and collaborated with parents of children aged 5 to 12.
Education
Degrees, certifications, and relevant coursework
Kwansei Gakuin University
Bachelor of Marketing, Marketing
2018 - 2022
Completed a Bachelor of Marketing, focusing on various aspects of marketing strategies and consumer behavior.
Cebu Pelis Institute
Study Abroad, Japanese Language
2020 - 2020
Participated in a study abroad program to enhance language skills and cultural understanding.
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