Вова Скобликов

I am a results-driven operations and analytical specialist with over four years of experience in client management, CRM operations, and financial process optimization. I focus on identifying inefficiencies, implementing workflow improvements, and ensuring compliance with KYC/AML and other regulations.

As Operations Director at UKRBOX, I led a team, prepared KPI reports, reduced payment discrepancies by 25%, and automated reporting to save 15 hours weekly. Previously I improved issue-resolution time by 30% as a Technical Supervisor and consistently exceeded sales goals as a Customer Service & Sales Representative.

I bring a strong analytical mindset, clear cross-department communication, and confidence with Excel, Slack, HubSpot, Zoho and custom CRMs. I am seeking a remote analytical or operations role where I can drive process improvements and contribute to data-driven decision-making.