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Gmail Salesforce Customer Service Project Management Attention To Detail Excel Microsoft Office Problem Solving Slack Team Leadership

WM

Wilmer Alexander Flores Martínez@wilmeralexanderflore

Industrial Engineering Logistics Inventory Management Logistics

I am an industrial engineer specializing in logistics, inventory management, and operational improvements.

Experience

CH

Jefe de Inventarios y Despachos

Centro Quim Honduras

Apr 2023 - Jan 2025 (1 year 9 months)

RM

Controlador de Inventario

RLA Textiles Merendon

Jan 2019 - Jan 2022 (3 years)

RM

Kiteador

RLA Textiles Merendon

Jan 2015 - Jan 2019 (4 years)

Industrial Engineering Logistics Inventory Management Warehouse operations

AL

Alfredo Lara@alfredolara

Project Manager Operations Manager Financial Analysis Budgeting

Finance professional specializing in financial analysis and project management.

Experience

MA

Project Executive

Current

MPL Asesores

Jan 2024 - Present (1 year 10 months)

CR

Financial Analyst & Accounting Assistant

Cafetano Coffee Roasters

Sep 2023 - Dec 2023 (3 months)

CR

Assistant Manager & Sales

Cafetano Coffee Roasters

AP

Ana Padilla@anapadilla

Customer Experience Manager Customer Experience Specialist Customer Care Workflow Optimization

Customer care specialist passionate about enhancing customer experiences.

Experience

RC

Customer Care Specialist

Current

Results CX

Jan 2025 - Present (10 months)

RC

Associate Trainer

Results CX

Jul 2024 - Jan 2025 (6 months)

RC

Customer Experience Specialist

Results CX

PB

Patty Bustillo@pattybustillo

Project Coordinator Monday.Com ClickUp

Results-driven professional with expertise in financial analysis and operations development.

Experience

TR

Financial Analyst

TRAX RETAIL

Dec 2022 - Feb 2023 (2 months)

TR

Operations Development Manager

TRAX RETAIL

Feb 2022 - Dec 2022 (10 months)

TR

Project Data Coordinator

TRAX RETAIL

Oct 2021 - Feb 2022 (4 months)

VR

Victor Ramirez@victorramirez

Full Stack Engineer Backend Engineer Project Management Jira

Technical project manager and senior full-stack engineer driving delivery and scalable systems.

Experience

BA

Sr. Full-stack Engineer

Current

BairesDev

Dec 2024 - Present (11 months)

SH

Full Stack Team Lead

San Services Honduras

May 2023 - Nov 2024 (1 year 6 months)

SP

Sr. Backend Engineer

Spud.ca

May 2021 - Aug 2022 (1 year 3 months)

ER

Evelyn Romero@evelynromero

Manufacturing Engineer QA Engineer Critical Thinking Customer Focused

Experienced APQP/Quality Engineer focused on customer satisfaction and quality.

Experience

LC

Quality Engineer

Lear Corporation

Aug 2019 - Jan 2025 (5 years 5 months)

LC

APQP Engineer

Lear Corporation

Mar 2017 - Jul 2019 (2 years 4 months)

Manufacturing Engineer QA Engineer

LS

Lenin Sanchez@leninsanchez

Team Lead Human Resources Assistant Customer Service Team Leadership

Customer operations and team leadership specialist driving performance.

Experience

IC

Human Resource Assistant

Ibex Co.

Jan 2025 - Jul 2025 (6 months)

TE

Customer Service Sales & Technical Support

Teleperformance

Oct 2024 - Jan 2025 (3 months)

IC

Team Lead (WFH)

Intouch CX

Mar 2022 - Aug 2024 (2 years 5 months)

NL

Nicolle Licona@nicollelicona

10k-20k USD

Customer Support Back Office Active Listening Attention To Detail

Bilingual back-office and customer support professional skilled in data management and process improvement.

Experience

AC

Back Office Representative

Current

Altiam Cx

Apr 2025 - Present (7 months)

CO

DC

Dania Cruz @daniacruz

Customer Service Manager Technical Support Specialist Sales Development Customer Service

Sales Development Representative with a proven track record in revenue growth.

Experience

SR

Fiber Optic Technician

Splice Right

Aug 2023 - Nov 2024 (1 year 3 months)

BC

Quality Control Technician

Brooklyn Bottling Corp

Jan 2023 - Aug 2023 (7 months)

IC

Sales Script Developer & Lead Generation

Insigne Creative

Jan 2023 - May 2023 (4 months)

FN

Fernando Nieto@fernandonieto

60k-100k USD

Logistics Coordinator Business Operations Manager Team Leadership Operations Management

Experienced Operations Leader

Experience

UM

Movement Operations Associate

United Nations International Organization for Migration

Aug 2024 - Feb 2025 (6 months)

UM

KR

Karl Reese@karlreese

Administration Manager Marketing Manager Project Management Leadership

Proactive administrative and marketing manager driving operations, teams, and business growth.

Experience

CP

General Manager

Current

Cygnus Pacific

Jan 2017 - Present (8 years 10 months)

LB

Quality Control

La Bastilla

Jan 2016 - Dec 2017 (1 year 11 months)

MH

Marketing Assistant

Molinos de Honduras

Jan 2015 - Dec 2017 (2 years 11 months)

KV

Karen Velasco@karenvelasco

15k-18k USD

Logistics Coordinator Operations Manager Customer Relationship Management (CRM)B2B

Customer Support & Operations Specialist

Experience

FS

Customer Service Representative

Current

Finos Textiles de Centroamérica S.A.

Apr 2022 - Present (3 years 7 months)

RH

Rosbinda Hernandez@rosbindahernandez

30k-100k USD

HR Executive HR Manager Project Management Human Resources Management

HR Pro | 5+ yrs in Ops & Admin | Driving growth through strategic support & efficient operations

Experience

CC

Manager of People and Strategy

Confidential Company

Oct 2020 - Feb 2025 (4 years 4 months)

HR Executive HR Manager Operations Project Coordinator

MV

Marlon Torres Vargas@marlontorresvargas

Customer Service Representative Call Center Representative Customer Service Call Center Operations

Remote-ready operations coordinator and customer service specialist.

Experience

JC

Operations Coordinator

Current

JTstucco & Construction

Nov 2022 - Present (3 years)

OF

Sales Associate

OfficeMax

Mar 2018 - Nov 2022 (4 years 8 months)

PH

Contact Center Representative

GA

Gladys Ardon@gladysardon

3k-4k USD

Talent Acquisition Specialist Administrative Assistant Recruitment Operations Talent Operations

Bilingual professional with experience in recruitment and hiring support.

Experience

VL

Legal Assistant

Virtual Latinos

Nov 2022 - May 2025 (2 years 6 months)

KS

Customer Service Specialist

RC

Roberto Caballero@robertocaballero

Account Manager Finance Manager Client Management Team Leadership

Experienced operations manager with expertise in finance and team leadership.

Experience

TP

Legal Assistant

The Law Office of Tanesha Walls Blye, PLLC

Nov 2024 - Dec 2024 (1 month)

AL

Senior Operations Manager

Alorica

Jan 2022 - Jan 2024 (2 years)

TT

Manager for Finance Account

TTEC

Mar 2023 - Sep 2023 (6 months)

IC

Ivan Cruz@ivancruz1

Sales Representative Logistics Coordinator Customer Service Logistics Coordination

Experienced customer service professional with a focus on client satisfaction.

Experience

UH

Customer Service Representative

Current

United Healthcare

Jan 2023 - Present (2 years 10 months)

AL

Customer Service Representative

Current

Amazon Logistics

Jan 2022 - Present (3 years 10 months)

DI

AZ

Ariadna Zelaya@ariadnazelaya

Customer Support Specialist Administrative Assistant CRM Systems Salesforce

Results-driven professional with expertise in customer service and administration.

Experience

SE

Data Entry Specialist

Current

Self Employed

Jan 2024 - Present (1 year 10 months)

SE

Customer Support Specialist II

Self Employed

Jan 2023 - Jan 2024 (1 year)

US

Entrepreneurship Officer Assistant

USAID

WR

Waldo Rivera@waldorivera

Contract Drafting Contract Negotiation

Business-oriented commercial lawyer focused on practical legal solutions.

Experience

UU

Professor

Current

Universidad Tecnologica de Honduras (UTH)

Jun 2024 - Present (1 year 5 months)

AL

Senior Associate Attorney

Current

Alta Direccion Legal

Jul 2023 - Present (2 years 4 months)

CC

Senior Sales Executive

Cementos del Norte S.A. (CENOSA)

AA

Andrea Asenco@andreaasenco

Learning And Development Manager Training Coordinator Learning and Development Performance Management

Experienced learning and development manager with a focus on performance.

Experience

AB

Regional Scheduler

ABSI

Jan 2024 - Dec 2025 (1 year 11 months)

AL

Learning Deliver Manager

Alorica

Jan 2022 - Dec 2024 (2 years 11 months)

AL

Learning Deliver Supervisor

Alorica

Jan 2015 - Dec 2022 (7 years 11 months)

Jul 2023 - Sep 2023 (2 months)

Project Manager Operations Manager

Nov 2022 - Jun 2024 (1 year 7 months)

Customer Experience Manager Customer Experience Specialist Customer Care

NI

Talent Development Program Manager

NATIONAL INSTRUMENTS

May 2021 - Oct 2021 (5 months)

NI

Talent Development Coordinator

NATIONAL INSTRUMENTS

Jul 2020 - May 2021 (10 months)

Project Coordinator

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SH

Full-stack Developer

San Services Honduras

Jul 2016 - Aug 2021 (5 years 1 month)

Full Stack Engineer Backend Engineer Team Lead Engineering Manager

IC

Subject Matter Expert (WFH)

Intouch CX

Aug 2021 - Mar 2022 (7 months)

IC

Universal Agent (WFH)

Intouch CX

Mar 2021 - Aug 2021 (5 months)

Team Lead Human Resources Assistant Technical Support Specialist Quality Assurance Specialist

Customer Service Agent

Concentrix

Aug 2024 - Dec 2024 (4 months)

II

Technician

Itel International

Nov 2023 - Aug 2024 (9 months)

TH

Front Desk Agent

The Saint Hotel

Dec 2023 - Feb 2024 (2 months)

KS

Collections Agent

KM2 Solutions

Sep 2022 - Nov 2023 (1 year 2 months)

Customer Support Back Office Data Analyst Customer Service Agent

AG

Sales Development Representative

Allied Global

Sep 2018 - Feb 2021 (2 years 5 months)

KM

Outbound Sales Representative

Koodo Mobile

Mar 2018 - Sep 2018 (6 months)

Customer Service Manager Technical Support Specialist Business Development Representative

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Movement Operations Officer

United Nations International Organization for Migration

Aug 2023 - Jan 2024 (5 months)

IC

Operations Supervisor, Manager and Senior Manager

Intouch CX

May 2017 - Jul 2022 (5 years 2 months)

UM

Movement Operations Assistant

United Nations International Organization for Migration

Jul 2016 - Apr 2017 (9 months)

DL

Operations Performance Leader

Delta Air Lines

Nov 2009 - Jul 2016 (6 years 8 months)

Logistics Coordinator Business Operations Manager

ST

Customer Service Agent

Startek

Jan 2012 - Dec 2013 (1 year 11 months)

Administration Manager Marketing Manager Operations Manager Business Development Manager

AR

Customer Service Representative

Current

Avery Dennison RBIS Honduras S. de R.L.

Apr 2015 - Present (10 years 7 months)

ES

Operations Management Assistant

Current

Enterprise Consulting, S.A.

Sep 2012 - Present (13 years 2 months)

TR

Customer Service Representative

Current

Telas Elásticas S. de R.L.

Jun 2009 - Present (16 years 5 months)

Logistics Coordinator Operations Manager Customer Success Manager Business Analyst

Primary Care Physicians of Hollywood

Nov 2014 - Mar 2018 (3 years 4 months)

SC

Skilled Labor Technician

Seminole Hardrock Hotel & Casino

Mar 2012 - Nov 2014 (2 years 8 months)

OC

Apprentice Electrician

One Stop Electric Corp

Apr 2009 - Mar 2012 (2 years 11 months)

Customer Service Representative Call Center Representative Sales Support Specialist Quality Assurance Coordinator

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Knoah Solutions

Feb 2021 - Feb 2022 (1 year)

PI

Psychology Intern

Plan International

Nov 2019 - Mar 2020 (4 months)

AA

HR and Administrative Support Intern

Current

Association for a More Just Society (ASJ)

Jun 2018 - Present (7 years 5 months)

IE

English Teacher

Current

Instituto Hondureño Español

Jun 2017 - Present (8 years 5 months)

Talent Acquisition Specialist Administrative Assistant

PH

Operations Manager

Partner Hero

Jan 2016 - Jan 2022 (6 years)

KS

Experienced Agent, Team Manager

Km2 Solutions

Jan 2010 - Jul 2015 (5 years 6 months)

Account Manager Finance Manager Business Operations Manager

Customer Service Representative and Virtual Assistant

Current

Directv

Feb 2020 - Present (5 years 9 months)

Sales Representative Logistics Coordinator Customer Success Manager Virtual Assistant

Jan 2023 - Jan 2024 (1 year)

Customer Support Specialist Administrative Assistant Project Manager Data Analyst

Jun 2018 - Jul 2023 (5 years 1 month)

BR

Junior Attorney

Bufete R&RC

Jul 2012 - Jun 2018 (5 years 11 months)

Learning And Development Manager Training Coordinator Organizational Development Specialist Learning Program Manager