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Experienced software engineer with a passion for innovative solutions.
Experience
CEO & Founder, Software Engineer
NX3 Ingenieria S.A.
Jan 2013 - Present (12 years 10 months)
Software Engineer
Computacion y Comunicaciones S.A.
Jan 2004 - Present (21 years 10 months)
Software Engineer
Obcom Ingenieria S.A.
Jan 2003 - Present (22 years 10 months)
I am a Senior Systems Engineer specializing in marketplace operations and systems support.
Experience
Senior Associate
ICICI Bank
Jan 2023 - Present (2 years 10 months)
Senior Systems Engineer
Cognizant
Jan 2017 - Jan 2023 (6 years)
Senior Systems Engineer
Motivated business management professional seeking growth opportunities.
Experience
Teller
First National Bank of Lesotho
Jan 2013 - Jun 2016 (3 years 5 months)
Motivated professional in virtual assistance, customer support and appointment scheduling
Experience
Human Resource Virtual Assistant
Remote
Dec 2023 - Present (1 year 11 months)
Financial Secretary
Okangaoziri Chambers
Jul 2019 - Dec 2019 (5 months)
Detail-oriented data quality auditor skilled in data annotation and catalog moderation.
Experience
Data Quality Auditor
Hugo Technologies
Mar 2023 - Present (2 years 8 months)
Data Annotator (Part Time)
Palon
Oct 2023 - Mar 2024 (5 months)
E-Commerce Catalog Moderator
Hugo Technologies
Seasoned professional with 15+ years of administrative experience.
Experience
Front Desk Receptionist
Duplass APLC
Nov 2024 - Present (1 year)
Data Entry and Payment Processor
Healthcare Financial Assistance, Inc
Apr 2021 - Present (4 years 7 months)
Data Entry Clerk
Dedicated warehouse and distribution manager with strong problem-solving skills.
Experience
Delivery and Customer Service
VidaFruta
Jan 2024 - Present (1 year 10 months)
Music Composition and Sound Design
Freelance
Jan 2019 - Present (6 years 10 months)
Entertainment Rental for Events
Dedicated food service manager with a passion for customer satisfaction.
Experience
Interpreter (Candidate)
Kalam CX Future Group
Jun 2025 - Present (5 months)
Barista
One Love
Nov 2024 - Jan 2025 (2 months)
English or Kinyarwanda Interpretation
CLA
Aug 2024 - Dec 2024 (4 months)
Dedicated customer service representative with a passion for client satisfaction.
Experience
Volunteer
National Youth Service Corp
Feb 2024 - Jan 2025 (11 months)
Customer Service Representative
Four T’s Bookstore and Publishers
Jul 2021 - Jan 2023 (1 year 6 months)
Office Assistant & Relationship Manager
Customer value specialist driving retention, automation, and revenue growth.
Experience
Customer Value Management Specialist
Multichoice Kenya Ltd
Jun 2018 - Present (7 years 5 months)
Customer Service Representative
Multichoice Kenya Ltd
Jun 2016 - Jul 2017 (1 year 1 month)
Bank Teller
Sidian Bank
Results-driven Fraud and Payment Operations Analyst with 10 years experience.
Experience
Fraud & Payment Operations Analyst / Lead
DraftKings
May 2022 - Apr 2024 (1 year 11 months)
Customer Support Representative
Golden Nugget Online Gaming
May 2017 - May 2022 (5 years)
Patient Access Representative
AtlantiCare
Jan 2017 - May 2017 (4 months)
Detail-oriented billing and collection specialist with accounting expertise.
Experience
Collection and Billing Specialist
Medspecialized, Inc.
Jul 2022 - Present (3 years 4 months)
Bookkeeper
Primus Ventures
Jan 2021 - Present (4 years 10 months)
Contact Tracer
Dynamic finance professional with expertise in financial analysis and reporting.
Experience
GL Accountant/ Nepal Team Lead
Shankar Associates & Chartered Accountants
Mar 2024 - Present (1 year 8 months)
Finance Officer
Namsaling Community Development Center
Jul 2022 - Feb 2024 (1 year 7 months)
100k-200k USD
I am a reliable accountancy graduate with customer service experience and strong Microsoft Office and QuickBooks skills.
Experience
Customer Service Representative
Emperor Chopsticks Chinese Cuisine
May 2022 - Aug 2022 (3 months)
Dedicated customer service specialist with over 10 years of experience.
Experience
Dental Customer Service Representative
Aetna
May 2000 - Jul 2004 (4 years 2 months)
Medical Customer Service Associate
Humana
Jan 1993 - Jul 1999 (6 years 6 months)
Results-driven Strategic Accountant with over a decade of experience.
Experience
Accountant
Geoff Griffith & Associates
Jan 2023 - Present (2 years 10 months)
Accountant
BGM Contractors
Jul 2020 - Present (5 years 4 months)
Front Office Cashier
Windsor Golf Hotel
QA Engineer specializing in Selenium automation, BDD frameworks, and CI/CD for reliable, scalable testing.
Experience
Test Engineer
Evry India Pvt. Ltd.
Nov 2022 - Aug 2025 (2 years 9 months)
QA Engineer
Ocean Software Technologies
May 2022 - Nov 2022 (6 months)
Analyst
HCL Technologies Ltd.
Mar 2021 - May 2022 (1 year 2 months)
Customer-focused casino and betting operator with 3+ years' experience in transactions, service, and team collaboration.
Experience
Casino Operator
Unknown
Jan 2023 - Sep 2025 (2 years 8 months)
Betting Operator
Unknown
Mar 2020 - Jan 2023 (2 years 10 months)
Bartender
Unknown
May 2018 - Mar 2020 (1 year 10 months)
Experienced customer service professional with exceptional problem-solving skills.
Experience
Member Service Representative
Palmetto Citizens Federal Credit Union
Jan 2023 - Mar 2023 (2 months)
Bookkeeper
Home Depot
Jan 2022 - Mar 2023 (1 year 2 months)
Customer Service Specialist
Richland Library
Sep 2021 - Mar 2023 (1 year 6 months)
Multilingual technical support leader with expertise in risk mitigation.
Experience
Technical Support Specialist
Bank of Montreal
Dec 2023 - Present (1 year 11 months)
Technical Support Specialist
Industrial Alliance
May 2022 - Feb 2025 (2 years 9 months)
Helpdesk Support Specialist
Cognizant
Jan 2015 - Jan 2017 (2 years)
Mar 2023 - Mar 2024 (1 year)
Data Annotator
Hugo Technologies
May 2022 - Feb 2023 (9 months)
Customer Care Representative
Access Bank
Aug 2020 - Dec 2020 (4 months)
Gulf Coast Business Credit
Apr 2015 - Present (10 years 7 months)
General Office
Genesis Information Services Inc.
Jun 2011 - Present (14 years 5 months)
Assistant to CEO/Supervisor
Kelly Creations Stationery and Gifts
Mar 2011 - Present (14 years 8 months)
BumperBall
Jan 2018 - Dec 2020 (2 years 11 months)
Home Decorations Sales Stand
Caspimayu
Dec 2018 - Feb 2019 (2 months)
Warehouse and Distribution Manager
Guillermito
Jan 2015 - Dec 2016 (1 year 11 months)
Food Service Manager
Café Resto and Bar
Jul 2022 - May 2024 (1 year 10 months)
Cashier
Café Resto and Bar
Mar 2019 - Jun 2022 (3 years 3 months)
Lighthouse Church
Jun 2018 - Jul 2020 (2 years 1 month)
Oct 2014 - Jan 2015 (3 months)
DILG
Oct 2020 - Present (5 years 1 month)
Assistant External Auditor
Top Financial Management Corp.
Feb 2020 - Present (5 years 9 months)
Audit Executive
Shankar Associates & Chartered Accountants
Apr 2021 - Jun 2022 (1 year 2 months)
Dec 2015 - Mar 2020 (4 years 3 months)
Accounts Assistant
Kabuya
Jan 2014 - Nov 2015 (1 year 10 months)
Accountant
Gathara Mahinda
Jan 2013 - Jan 2014 (1 year)
Executive (Forex)
EbixCash World Money Ltd.
Jan 2018 - Nov 2020 (2 years 10 months)
Sales Associate
Zara
Sep 2016 - Jan 2017 (4 months)
Head Cashier
Home Depot
Feb 2020 - Jan 2022 (1 year 11 months)
Team Member
Krispy Kreme
Oct 2019 - Jun 2020 (8 months)
SCM Insurance Services
Nov 2021 - May 2022 (6 months)
Bilingual Sales Coordinator (French)
Scholastic Canada
Apr 2020 - Oct 2021 (1 year 6 months)
IT Technical Support Specialist
IBM Canada
May 2015 - Apr 2020 (4 years 11 months)