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CPCU-certified Claims Adjuster with expertise in complex claims management.
Experience
Injury Claims Associate
State Farm
Aug 2024 - Present (1 year 3 months)
Express Claims Associate
State Farm
May 2022 - Aug 2024 (2 years 3 months)
Bilingual insurance claims specialist with 8+ years optimizing investigations, settlements, and customer satisfaction.
Experience
Bodily Injury Adjuster
Inshur
Dec 2024 - Present (11 months)
Service Advisor
Don Davis Nissan
Oct 2019 - Present (6 years 1 month)
Bilingual Bodily Injury Adjuster
Acacia Insurance Managers
Apr 2024 - Dec 2024 (8 months)
Bilingual Claim Specialist
GEICO
Feb 2022 - Mar 2024 (2 years 1 month)
Barista Trainer
Starbucks
Patient-focused Medicare and pharmacy intake specialist delivering accurate, compliant case resolution.
Experience
Pharmacy Technician
Saliba's Pharmacy
Jun 2024 - Present (1 year 5 months)
Medicare Advantage Intake Coordinator
Oscar Health
Sep 2022 - Present (3 years 2 months)
Care Navigation Guide
Detail-oriented dispute analyst with strong communication skills.
Experience
Dispute Analyst
Fis Global Solutions
Sep 2019 - Present (6 years 2 months)
Customer Care Executive
Teleperformance
Jan 2019 - Present (6 years 10 months)
Process Associate
Experienced talent services professional with a strong consulting background.
Experience
Talent Services Senior Associate
Liberty Mutual
Jan 2022 - Present (3 years 10 months)
Bodily Injury Insurance Adjuster III
Liberty Mutual
Jun 2019 - Dec 2021 (2 years 6 months)
Case Manager Team Lead
Centene Corporation
I am an experienced workers' compensation claims adjuster delivering accurate case management and regulatory compliance.
Experience
Senior WC Claims Adjuster
City of Jacksonville
Jan 2024 - Present (1 year 10 months)
Workers' Compensation Claims Adjuster
City of Jacksonville
Sep 2020 - Jan 2024 (3 years 4 months)
Claims Intake Specialist
Dynamic RCM Specialist with expertise in revenue cycle management.
Experience
Payment Poster
Arthur Lawrence Business & IT Services
Jul 2024 - Present (1 year 4 months)
Account Receivable Specialist
eServMD Private Limited
Jan 2023 - Present (2 years 10 months)
I am a claims processor and billing specialist focused on US healthcare claims, audits, and process improvement.
Experience
Claims Processor Analyst
R4 Solution
Jun 2024 - Sep 2024 (3 months)
Claims Associate
Carelon Global Solutions
May 2020 - Feb 2024 (3 years 9 months)
Business Associate
Tata Consultancy Services
Jul 2017 - Oct 2019 (2 years 3 months)
Experienced Payment Resolution Specialist with strong problem-solving skills.
Experience
Payment Resolution Specialist
Trinity Health System
Jan 2022 - Present (3 years 10 months)
Follow-up Collector Government Accounts
Trinity Health System
Jan 2020 - Dec 2022 (2 years 11 months)
Release of Information
Trinity Health System
Jan 2000 - Dec 2020 (20 years 11 months)
Experienced claims manager specializing in auto liability and exposure reduction.
Experience
Liability Claims Manager
KLLM Transport Services, LLC
May 1998 - May 2025 (27 years)
Accounts Receivable Administrator
Fleet Morris Petroleum
May 1993 - Jul 1996 (3 years 2 months)
Senior Claims Representative
Liberty Mutual Insurance Company
Claims and operations leader driving LTC claims excellence and compliance.
Experience
Lead Claim Manager
Genworth Financial
Jun 2021 - Jul 2025 (4 years 1 month)
Customer Relationship Manager
Tech Mahindra
Nov 2017 - Oct 2020 (2 years 11 months)
Senior CSR
Serco
Dec 2014 - Nov 2017 (2 years 11 months)
Detail-oriented patient resolution specialist with strong administrative skills.
Experience
Patient Resolution Specialist
Med-Metrix-Delaware
Health Insurance Agent
Bloom Insurance Agency
Aug 2021 - Dec 2023 (2 years 4 months)
Executive Assistant/Office Manager
Bleu Royalty Productions
May 2021 - Dec 2022 (1 year 7 months)
Customer service representative with over 7 years of experience.
Experience
Short-Term Disability Specialist
MetLife
Aug 2021 - Present (4 years 3 months)
Licensed Claims Representative
USAA
Aug 2018 - Aug 2021 (3 years)
Licensed Insurance Agent
Progressive Insurance
Nov 2017 - May 2018 (6 months)
Dedicated healthcare professional with over 5 years of experience.
Experience
Medical Billing and Coding Associate
BASS Medical Group
Jun 2023 - Present (2 years 5 months)
Senior Associate – Medical Biller
Neolytix LLC
Oct 2022 - Apr 2023 (6 months)
Senior Claims Specialist
Access Healthcare
Aug 2019 - Oct 2022 (3 years 2 months)
Quality Analyst with 6+ years in US healthcare medical billing and audits.
Experience
Financial Transaction Executive
4d Global Medical Billing
Jan 2022 - Jan 2025 (3 years)
Quality Analyst
Qway Technology
Jan 2022 - Dec 2022 (11 months)
Quality Analyst
Accuterm
Dedicated Medical Claims Representative with expertise in regulatory compliance.
Experience
Medical Claims Representative
Sagility Health Call Center
Apr 2024 - Present (1 year 7 months)
Mortgage Intake Representative
M&T Bank Call Center
Jan 2023 - Mar 2024 (1 year 2 months)
Detail-oriented auto claims adjuster with strong negotiation skills.
Experience
Auto Claims Adjuster
Auto-Owners Insurance
Mar 2022 - Present (3 years 8 months)
Technical Recruiter
TEKsystems
Jun 2020 - Feb 2022 (1 year 8 months)
Logistic Sales Intern
Online Transport
Licensed Claims Adjuster with strong customer service and sales skills.
Experience
Loan Processing Specialist
MOHELA
Oct 2023 - Present (2 years 1 month)
Independent Insurance Agent
USHA Health Group
Oct 2018 - Present (7 years 1 month)
Experienced claims specialist with a focus on customer support.
Experience
Certified Collector
Illinois Collection Service - VA
Jul 2023 - Present (2 years 4 months)
Tech Support
Google Fi - Accenture
May 2021 - Jan 2023 (1 year 8 months)
Claim Specialist
Alorica Teleservices Inc
Nov 2016 - Apr 2021 (4 years 5 months)
Experienced healthcare billing manager driving operational efficiency and accurate claims resolution.
Experience
Manager
Medenet Analytics Private Limited
Jul 2014 - Present (11 years 4 months)
Team Leader
Biovista Private Limited
Apr 2004 - Jul 2014 (10 years 3 months)
Statistician
Indian Council of Medical Research
Dec 2018 - Oct 2019 (10 months)
Oscar Health
Sep 2021 - Sep 2022 (1 year)
Care Guide
Oscar Health
Sep 2019 - Sep 2021 (2 years)
Claims Resolution Specialist
First American Home Warranty
Jul 2017 - Sep 2018 (1 year 2 months)
Genpact
Feb 2018 - Present (7 years 9 months)
Oct 2014 - Apr 2019 (4 years 6 months)
City of Jacksonville
Mar 2013 - Sep 2020 (7 years 6 months)
Library Clerk
Jacksonville Public Library
Jan 2013 - Mar 2018 (5 years 2 months)
Clerk II
Clerk of Courts
Jan 2008 - Jan 2013 (5 years)
Account Manager Operations
Stars Pro Medical Billing
Feb 2022 - Present (3 years 9 months)
Apr 1986 - Jul 1993 (7 years 3 months)
Process-in-Charge
ExcellenceTech
Sep 2008 - Oct 2014 (6 years 1 month)
Senior Customer Support Rep
Limtex Infotech
Apr 2007 - Mar 2008 (11 months)
Receptionist
Elite Tax Service
Mar 2016 - Mar 2021 (5 years)
Customer Service Representative
Convey Health Solutions
Dec 2017 - Dec 2018 (1 year)
Customer Service Representative/Claims Processor
ALORICA (UPS)
Jan 2015 - Oct 2017 (2 years 9 months)
Sales Representative
One Touch Direct (AT&T)
Jan 2014 - Jan 2015 (1 year)
Claims Specialist
Access Healthcare
Sep 2018 - Aug 2019 (11 months)
Processor
Office Ally
Quality Analyst
Exela Technology
Contact Center Specialist
Home Shopping Network
Jan 2022 - Dec 2023 (1 year 11 months)
Medical Intake Specialist
Prime Therapeutics
Jul 2021 - Jan 2023 (1 year 6 months)
Virtual Pharmacy Help Desk
CVS Health
Jul 2016 - May 2020 (3 years 10 months)
May 2019 - Aug 2019 (3 months)
Apr 2002 - Apr 2004 (2 years)