Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for an experienced Technical Documentation Manager to lead our documentation team at [$COMPANY_NAME]. This role is critical in ensuring that our technical documentation is not only comprehensive and user-friendly but also aligns with our innovative vision. You will oversee the creation and maintenance of high-quality documentation that supports our engineering teams and enhances user experience.
Responsibilities
- Lead the documentation team in the development, editing, and delivery of technical documentation, including user manuals, API documentation, and system architecture guides
- Establish and uphold documentation standards, ensuring clarity, consistency, and accessibility across all materials
- Collaborate closely with engineering, product management, and user experience teams to gather information and translate complex technical concepts into clear, concise documentation
- Implement best practices for documentation processes, including version control, user feedback integration, and continuous improvement methodologies
- Mentor and develop the skills of documentation team members, fostering a culture of innovation and excellence
- Conduct regular audits of existing documentation to ensure it remains up-to-date and relevant
- Utilize analytics to assess documentation usage and effectiveness, driving data-informed improvements
Required and Preferred Qualifications
Required:
- 5+ years of experience in technical writing or documentation management, preferably in a technology or software development environment
- Proven experience in leading documentation teams and managing complex documentation projects
- Exceptional writing, editing, and communication skills, with the ability to convey technical information to varied audiences
- Strong understanding of documentation tools and technologies, including Markdown, Javadoc, and Confluence
- Ability to work collaboratively with cross-functional teams to gather information and meet deadlines
Preferred:
- Experience with agile methodologies and familiarity with software development processes
- Knowledge of programming languages or software engineering concepts
- Proficiency in using design tools such as Figma or Adobe Creative Suite
Technical Skills and Relevant Technologies
- Expertise in documentation tools such as MadCap Flare, RoboHelp, or similar
- Familiarity with content management systems and version control systems like Git
- Understanding of API documentation tools like Swagger or Postman
Soft Skills and Cultural Fit
- Strong analytical and problem-solving skills, with a keen attention to detail
- Proactive and self-motivated, with a passion for continuous learning and improvement
- Excellent interpersonal skills, with the ability to build relationships and influence at all levels of the organization
- A collaborative mindset and ability to thrive in a fast-paced, agile environment
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Flexible work schedule with hybrid work options
- Health, dental, and vision insurance
- Retirement plans with company match
- Professional development and training opportunities
- Wellness programs and resources
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
Location
This position is hybrid, requiring successful candidates to work from the office at least 3 days a week in [$COMPANY_LOCATION].
We encourage applicants from diverse backgrounds to apply, even if you don't meet all the qualifications listed. We value your unique experiences and perspectives.