5 Student Success Counselor Job Description Templates and Examples

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a dedicated and empathetic Student Success Counselor to join our team. In this fully remote role, you will play a crucial part in supporting students throughout their educational journey, ensuring they have the resources, guidance, and encouragement necessary to succeed academically and personally.

Responsibilities

• Conduct regular check-ins with students to assess their academic progress and emotional well-being, providing tailored support as needed.
• Develop and implement individualized success plans that address students’ unique challenges and goals.
• Facilitate workshops and webinars on topics such as study skills, time management, and stress reduction.
• Collaborate with academic advisors, faculty, and other stakeholders to create a holistic support network for students.
• Monitor student feedback and outcomes to continuously improve support services and resources.
• Act as a liaison between students and various institutional resources, ensuring they receive comprehensive support.

Required and Preferred Qualifications

Required:

• Bachelor's degree in counseling, education, psychology, or a related field.
• 1-3 years of experience in academic advising, counseling, or related roles.
• Strong understanding of student development theories and educational best practices.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse student populations.

Preferred:

• Master's degree in counseling or a related field.
• Experience working in higher education or student services.
• Familiarity with online learning platforms and student success software.

Technical Skills and Relevant Technologies

• Proficiency with student management systems and online communication tools.
• Experience utilizing data analytics to assess student needs and program effectiveness.
• Comfort with virtual counseling techniques and digital engagement strategies.

Soft Skills and Cultural Fit

• Strong empathy and active listening skills, with a passion for helping students overcome challenges.
• Ability to work independently and manage time effectively in a remote work environment.
• Proactive problem-solving skills, with a focus on student-centered solutions.
• Commitment to promoting inclusivity and diversity within the educational experience.

Benefits and Perks

Salary range: [$SALARY_RANGE]

Additional benefits may include:

• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible work hours.
• Professional development opportunities and tuition reimbursement.
• Retirement savings plan with company matching.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location

This is a fully remote position.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a Senior Student Success Counselor to join our dynamic team at [$COMPANY_NAME]. In this critical role, you will leverage your expertise in student engagement and support to empower learners throughout their educational journey. As a key advocate for student success, you will work collaboratively with students, faculty, and academic advisors to ensure that each student receives tailored guidance and resources that foster academic achievement and personal growth.

Responsibilities

• Develop and implement comprehensive student success strategies that address diverse learner needs and promote retention
• Conduct regular check-ins with students to monitor progress, address challenges, and celebrate achievements
• Facilitate workshops and seminars that enhance students’ academic skills, time management, and career readiness
• Collaborate with faculty to identify at-risk students and develop proactive intervention plans
• Utilize data analytics to assess student engagement and program effectiveness, making recommendations for continuous improvement
• Serve as a mentor and resource for students, providing guidance on academic pathways and career opportunities
• Maintain accurate records of student interactions and outcomes, ensuring compliance with institutional reporting standards

Required and Preferred Qualifications

Required:

• Master’s degree in Education, Counseling, Psychology, or a related field
• 5+ years of experience in student advising, counseling, or higher education administration
• Strong understanding of student development theories and best practices in academic advising
• Proven ability to build rapport with students and foster a supportive, inclusive environment

Preferred:

• Experience working with non-traditional or adult learners
• Knowledge of data management systems and student information platforms
• Certification in academic advising or counseling

Technical Skills and Relevant Technologies

• Proficiency in using CRM tools for tracking student interactions and outcomes
• Familiarity with learning management systems (LMS) and online education platforms
• Ability to leverage data analysis tools to inform decision-making and program development

Soft Skills and Cultural Fit

• Exceptional communication skills, both verbal and written, with a strong ability to listen actively
• Empathetic and approachable demeanor, fostering trust and rapport with students
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities
• Proactive problem-solving mindset with a focus on student-centered solutions
• A collaborative spirit, thriving in a team-oriented environment

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Our comprehensive benefits package includes:

• Health, dental, and vision insurance
• Generous paid time off and holidays
• Retirement savings plan with company match
• Professional development opportunities and tuition reimbursement
• Flexible work arrangements and remote work options

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering an inclusive and diverse workplace. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION]. We encourage applicants from diverse backgrounds and experiences to apply, even if they don’t meet all the listed qualifications. Your unique perspective could be exactly what we need on our team.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a passionate and experienced Lead Student Success Counselor to join our dynamic team. In this pivotal role, you will drive the success of our students by providing strategic guidance, personalized support, and mentorship throughout their educational journey. You will be instrumental in fostering an environment that promotes student engagement, retention, and achievement.

Responsibilities

• Lead and manage a team of Student Success Counselors, providing mentorship, training, and performance feedback to ensure high-quality support for students.
• Develop and implement strategies to enhance student engagement, retention, and success rates through proactive outreach and personalized counseling.
• Collaborate with academic departments to identify student needs and create tailored action plans to address challenges and support academic progress.
• Analyze data on student performance and engagement to inform program improvements and support interventions.
• Facilitate workshops and training sessions focused on academic success, personal development, and career readiness.
• Act as a liaison between students and faculty, fostering strong relationships that promote open communication and support.

Required and Preferred Qualifications

Required:

• Master's degree in Education, Counseling, or a related field.
• 5+ years of experience in student counseling, academic advising, or a related role, with at least 2 years in a leadership position.
• Proven track record of enhancing student engagement and success through effective counseling strategies.
• Strong understanding of student development theories and best practices in higher education.

Preferred:

• Experience in a fully remote educational environment.
• Familiarity with data analysis tools and student information systems.
• Certification in academic advising or counseling.

Technical Skills and Relevant Technologies

• Proficiency in using CRM systems and student management software to track student progress and outcomes.
• Experience with virtual counseling platforms and educational technologies.
• Ability to analyze student data to inform decision-making and program enhancements.

Soft Skills and Cultural Fit

• Exceptional communication and interpersonal skills, with the ability to connect with diverse student populations.
• Strong leadership capabilities, including the ability to inspire and motivate a team.
• Empathy and a genuine passion for helping students succeed academically and personally.
• Ability to thrive in a fast-paced, remote work environment with minimal supervision.

Benefits and Perks

Salary: [$SALARY_RANGE]

Full-time offers include:

• Flexible work schedule and remote work opportunities.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Professional development opportunities and tuition reimbursement.
• Generous paid time off and holidays.
• 401(k) retirement plan with company matching.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a passionate and dedicated Student Success Manager to join our team at [$COMPANY_NAME]. In this role, you will play a crucial part in enhancing the student experience and ensuring that each student achieves their academic and professional goals. You will collaborate closely with students, faculty, and administrative staff to provide exceptional support and resources.

Responsibilities

• Develop and implement student engagement strategies to foster a supportive and inclusive learning environment
• Act as the primary point of contact for students, providing guidance on academic resources, career services, and personal development
• Monitor student progress and proactively identify challenges, working collaboratively with faculty and support services to address concerns
• Facilitate workshops and events to enhance student skills, including time management, study strategies, and career planning
• Collect and analyze feedback from students to continuously improve our programs and services
• Build strong relationships with students, encouraging them to take advantage of available resources and opportunities

Required and Preferred Qualifications

Required:

• Bachelor's degree in Education, Counseling, or a related field
• 3+ years of experience in student services, academic advising, or a related role
• Strong interpersonal and communication skills, with the ability to connect with diverse student populations
• Proven ability to develop and deliver engaging workshops and presentations

Preferred:

• Master's degree in a relevant field
• Experience working in higher education or academic settings
• Familiarity with student information systems and data analysis tools

Technical Skills and Relevant Technologies

• Proficient in Microsoft Office Suite and student management software
• Ability to analyze and interpret data to inform decision-making
• Experience with CRM platforms to manage student interactions

Soft Skills and Cultural Fit

• Empathetic and approachable demeanor, with a genuine interest in supporting student success
• Strong organizational skills and the ability to manage multiple priorities effectively
• Collaborative mindset, with the ability to work well within a team and build relationships across departments
• Innovative thinker, capable of developing creative solutions to enhance the student experience

Benefits and Perks

Salary range: [$SALARY_RANGE]

Additional benefits may include:

• Comprehensive health and wellness benefits
• Retirement plans with employer contribution
• Professional development opportunities
• Generous paid time off and holiday schedule

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and encourage individuals from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or any other characteristic protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

We encourage applicants who may not meet all the qualifications to still apply, as we value diverse experiences and perspectives.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a strategic and dynamic Director of Student Success to lead our initiatives aimed at enhancing the overall student experience and outcomes. This role is crucial in developing and implementing programs that empower students to achieve their academic and personal goals while fostering a collaborative and inclusive community.

Responsibilities

• Design and execute a comprehensive student success strategy that aligns with institutional goals and enhances student engagement and retention.
• Lead, mentor, and develop a high-performing team of student success professionals, ensuring effective service delivery and continuous improvement.
• Collaborate with academic departments and support services to create a seamless, student-centered experience across all touchpoints.
• Utilize data analytics to assess student needs, track progress, and identify areas for improvement in student services and programs.
• Implement initiatives that promote diversity, equity, and inclusion within the student body and enhance the sense of belonging for all students.
• Engage with students, faculty, and staff to cultivate relationships and gather feedback to inform program development and enhancement.

Required and Preferred Qualifications

Required:

• Master's degree in Education, Student Affairs, or a related field.
• 7+ years of experience in student success or higher education administration, with a demonstrated track record of leadership and program development.
• Strong analytical skills and experience with data-driven decision-making.
• Proven ability to foster a culture of collaboration and inclusivity.

Preferred:

• Experience working in a diverse educational environment.
• Familiarity with best practices in student engagement, retention strategies, and academic support services.
• Doctorate degree in a relevant field.

Technical Skills and Relevant Technologies

• Proficiency in student information systems (SIS) and customer relationship management (CRM) software.
• Experience with data analysis tools and methodologies for evaluating student success metrics.
• Ability to leverage technology to enhance student engagement and communication.

Soft Skills and Cultural Fit

• Exceptional interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
• Strong organizational and project management skills, with the capability to prioritize multiple initiatives.
• Passion for student advocacy and a commitment to fostering an inclusive educational environment.
• Innovative mindset with a focus on continuous improvement and strategic thinking.

Benefits and Perks

Salary range: [$SALARY_RANGE]

In-person employees enjoy a range of benefits including:

• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with employer matching.
• Generous paid time off and holiday schedule.
• Professional development opportunities and tuition reimbursement.
• Wellness programs and resources to support mental health.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

We encourage applicants from all backgrounds to apply, even if they don't meet every single qualification listed. Your unique experiences and perspectives can contribute to our mission of student success.