Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a dedicated and proactive Assistant Skating Rink Manager to support the operations and management of our state-of-the-art skating facility. In this role, you will collaborate with the Skating Rink Manager to ensure a vibrant, safe, and enjoyable environment for all patrons while driving engagement and participation in skating programs.
Responsibilities
- Assist in overseeing daily operations of the skating rink, ensuring compliance with safety regulations and organizational policies
- Collaborate with the Skating Rink Manager to develop and implement engaging programming and events that drive customer participation
- Manage staff schedules, training, and performance evaluations to maintain a highly effective team
- Coordinate maintenance and cleanliness of skating facilities and equipment, ensuring an optimal experience for all users
- Handle customer inquiries, feedback, and complaints in a professional and timely manner
- Monitor financial performance, assisting in budget preparation and reporting on revenue and expenses
Required and Preferred Qualifications
Required:
- 2+ years of experience in recreational facility management or a related field
- Strong understanding of safety protocols and best practices in a recreational environment
- Excellent organizational and multitasking skills
- Ability to communicate effectively with diverse groups of people
Preferred:
- Experience in ice skating or roller skating programs
- Prior management or supervisory experience in a recreational setting
- Familiarity with budgeting and financial reporting processes
Technical Skills and Relevant Technologies
- Proficiency in facility management software and scheduling tools
- Basic understanding of financial management and reporting software
- Ability to quickly learn new technologies that enhance operational efficiency
Soft Skills and Cultural Fit
- Strong leadership qualities with a collaborative mindset
- Exceptional customer service skills and a genuine passion for community engagement
- Adaptability to changing environments and the ability to thrive under pressure
- Enthusiasm for promoting a positive and inclusive skating culture
Benefits and Perks
We offer a competitive salary in the range of [$SALARY_RANGE], along with a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Flexible work arrangements and remote work opportunities
- Professional development and training programs
- Paid time off and holiday benefits
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law.
Location
This is a fully remote position.
Note: We encourage applicants from all backgrounds to apply, even if you don't meet every single requirement listed. Your unique experiences and perspectives are valuable to us.