5 Homeowner Association Manager Job Description Templates and Examples | Himalayas

5 Homeowner Association Manager Job Description Templates and Examples

Homeowner Association Managers oversee the operations and administration of residential communities, ensuring compliance with regulations, managing budgets, and addressing homeowner concerns. They coordinate maintenance, enforce community rules, and work closely with board members to maintain property values and community satisfaction. Junior roles focus on assisting with daily tasks, while senior roles involve strategic planning, team leadership, and managing multiple communities or regions.

1. Assistant Homeowner Association Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and proactive Assistant Homeowner Association Manager to join our team. This role is essential in supporting the operations of homeowner associations, ensuring that community standards are met, and fostering a positive living environment for residents. As an integral part of our management team, you will assist in the execution of community programs and services, while also maintaining effective communication with homeowners.

Responsibilities

  • Assist the Homeowner Association Manager in the daily operations and administration of the community.
  • Support the scheduling and coordination of community meetings, events, and activities.
  • Maintain accurate records of community activities, budgets, and homeowner correspondence.
  • Serve as the primary point of contact for homeowner inquiries and concerns, addressing issues promptly and professionally.
  • Help enforce community rules and regulations, ensuring compliance among residents.
  • Collaborate with vendors and contractors to facilitate maintenance and improvement projects within the community.
  • Assist in the preparation of reports and documentation for board meetings and community updates.

Required and Preferred Qualifications

Required:

  • 1+ years of experience in community management or a related field.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred:

  • Experience working with homeowner associations or property management.
  • Knowledge of community management software and tools.
  • Ability to work independently and manage multiple tasks effectively.

Technical Skills and Relevant Technologies

  • Proficient in the use of community management software applications.
  • Familiarity with budgeting and financial reporting processes.
  • Understanding of property management regulations and best practices.

Soft Skills and Cultural Fit

  • Strong interpersonal skills with an ability to build relationships with homeowners, vendors, and board members.
  • Proactive problem-solving skills and a customer-service-oriented mindset.
  • Ability to handle sensitive situations with discretion and professionalism.
  • A collaborative approach to working with teams and stakeholders.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Flexible work hours
  • Professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating an inclusive environment for all employees and is proud to be an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating a workplace where everyone can thrive.

Location

This is a fully remote position.

2. Homeowner Association Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a dedicated and experienced Homeowner Association Manager to join our team. In this fully remote role, you will oversee the day-to-day operations of various homeowner associations, ensuring that all community needs are met while fostering strong relationships among residents. Your expertise will be instrumental in creating and maintaining a positive living environment that reflects the unique values of each community.

Responsibilities

  • Manage all aspects of homeowner association operations, including budgeting, financial reporting, and compliance with governing documents
  • Serve as the primary point of contact for residents, addressing inquiries, concerns, and facilitating effective communication
  • Coordinate and oversee maintenance and improvement projects, ensuring timely completion and adherence to quality standards
  • Facilitate board meetings, prepare agendas, and provide support in strategic planning and decision-making processes
  • Develop and implement community programs and events to foster engagement and a sense of community
  • Monitor vendor performance and negotiate contracts to optimize service delivery and cost-effectiveness

Required Qualifications

  • 3+ years of experience in property management or community association management
  • Strong understanding of homeowner association governance and financial management
  • Demonstrated ability to manage multiple projects and priorities simultaneously
  • Exceptional communication and interpersonal skills, with a focus on client service
  • Proficiency in property management software and tools

Preferred Qualifications

  • CMCA (Certified Manager of Community Associations) or other relevant certifications
  • Experience in conflict resolution and mediation within community settings
  • Knowledge of local regulations and laws affecting homeowner associations

Benefits and Perks

Salary range: [$SALARY_RANGE]

As part of our team, you will enjoy:

  • Flexible work hours and the ability to work from anywhere
  • Comprehensive benefits package, including health, dental, and retirement plans
  • Opportunities for professional development and continuing education
  • A supportive and inclusive work environment

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

We encourage applicants from all backgrounds to apply, even if you don’t meet every requirement listed. Your unique experiences and perspectives can contribute to our vibrant community!

3. Senior Homeowner Association Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled and experienced Senior Homeowner Association Manager to lead the management of multiple homeowner associations. In this pivotal role, you will leverage your expertise in community management to enhance property values, promote community engagement, and ensure compliance with governing documents while fostering a positive living environment.

Responsibilities

  • Oversee daily operations of multiple homeowner associations, ensuring effective management of community governance and adherence to policies
  • Develop and implement strategic plans to enhance community engagement, property values, and resident satisfaction
  • Lead budgeting processes, financial forecasting, and financial reporting to ensure fiscal responsibility
  • Facilitate communication between the board of directors, homeowners, and service providers to address concerns and promote transparency
  • Coordinate maintenance and improvement projects, ensuring high standards of quality and safety
  • Conduct regular inspections of community facilities and property to identify issues and recommend solutions
  • Provide guidance and support to board members in their roles, including training on governance best practices

Required and Preferred Qualifications

Required:

  • 5+ years of experience in homeowner association management or community management
  • Strong knowledge of homeowners association laws, regulations, and best practices
  • Proficient in financial management, including budgeting and financial reporting
  • Exceptional communication and interpersonal skills with the ability to build strong relationships

Preferred:

  • Certified Community Association Manager (CMCA) or similar certification
  • Experience managing diverse communities and working with varied stakeholder interests
  • Proficiency in property management software and tools

Technical Skills and Relevant Technologies

  • Strong understanding of financial management, property maintenance, and community development
  • Proficiency with property management software and tools
  • Ability to analyze community needs and develop effective management strategies

Soft Skills and Cultural Fit

  • Proactive problem-solving skills with a focus on resident satisfaction
  • Ability to effectively manage conflict and mediate disputes
  • Demonstrated leadership skills with a collaborative approach to management
  • Strong organizational skills with an attention to detail and the ability to manage multiple projects

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance
  • Retirement savings plans with company match
  • Paid time off and holidays
  • Professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a hybrid position, requiring successful candidates to work from the office at least 3 days a week in [$COMPANY_LOCATION].

4. Regional Homeowner Association Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a skilled Regional Homeowner Association Manager to oversee multiple homeowner associations within our portfolio. In this role, you will be responsible for enhancing the value of our communities by fostering collaboration, ensuring compliance with community guidelines, and facilitating effective communication between homeowners and the management team.

Responsibilities

  • Manage and support the daily operations of assigned homeowner associations, ensuring adherence to established guidelines and policies.
  • Collaborate with homeowners, board members, and vendors to address community needs and enhance homeowner satisfaction.
  • Conduct regular inspections of properties and facilities to ensure compliance with safety and maintenance standards.
  • Facilitate board meetings, prepare agendas, and provide comprehensive reports to boards of directors.
  • Develop and manage annual budgets for each community, ensuring financial health and sustainability.
  • Implement community programs and initiatives that promote resident engagement and community pride.
  • Address and resolve homeowner inquiries, complaints, and disputes in a timely and professional manner.
  • Stay updated on relevant local, state, and federal laws affecting homeowner associations and ensure compliance.

Required and Preferred Qualifications

Required:

  • 3+ years of experience in community association management or a related field.
  • Strong knowledge of homeowner association regulations and best practices.
  • Proven ability to manage multiple projects and prioritize tasks effectively.
  • Excellent verbal and written communication skills.
  • Ability to build positive relationships with diverse stakeholders.

Preferred:

  • Certification from the Community Association Institute (CAI) or equivalent.
  • Experience with financial management, including budgeting and forecasting.
  • Familiarity with property management software.

Technical Skills and Relevant Technologies

  • Proficient in Microsoft Office Suite, including Excel for financial analysis and reporting.
  • Experience with property management systems and community engagement platforms.
  • Understanding of maintenance management software is a plus.

Soft Skills and Cultural Fit

  • Strong interpersonal skills with an ability to foster a collaborative community environment.
  • Problem-solver who can navigate conflicts effectively and diplomatically.
  • Detail-oriented with a focus on delivering high-quality results.
  • Enthusiastic about community building and enhancing resident experiences.

Benefits and Perks

We offer a competitive salary and comprehensive benefits package that may include:

  • Annual salary range: [$SALARY_RANGE]
  • Health, dental, and vision insurance
  • Retirement savings plan with employer contribution
  • Paid time off and holidays
  • Professional development opportunities and training

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

Location

This is a hybrid position, requiring candidates to work from the office at least 3 days a week while also allowing for remote work flexibility.

5. Director of Homeowner Association Management Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a strategic and results-driven Director of Homeowner Association Management to lead our efforts in delivering exceptional community management services. This pivotal role will oversee a portfolio of homeowner associations, ensuring operational excellence, financial sustainability, and compliance with governing documents while fostering a positive community environment.

Responsibilities

  • Develop and implement comprehensive management strategies for homeowner associations, ensuring alignment with organizational goals and community needs.
  • Lead and mentor a team of community managers, providing guidance on best practices in association management, conflict resolution, and customer service.
  • Oversee financial management, including budget preparation, financial reporting, and adherence to fiscal policies, ensuring the financial health of each association.
  • Enhance community engagement by fostering relationships with homeowners, addressing concerns, and facilitating effective communication between the board and community members.
  • Ensure compliance with relevant laws, regulations, and governing documents, proactively identifying and mitigating risks.
  • Collaborate with board members and stakeholders to develop policies and initiatives that enhance community living and property values.
  • Conduct regular assessments of community facilities and services, recommending improvements and managing vendor relationships effectively.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in homeowner association management or a related field, with demonstrated success in leadership roles.
  • Strong understanding of property management laws, homeowner association governance, and financial management principles.
  • Proven ability to build rapport with diverse community stakeholders and navigate complex interpersonal dynamics.

Preferred:

  • Certifications such as Certified Manager of Community Associations (CMCA) or Association Management Specialist (AMS).
  • Experience in managing multiple homeowner associations simultaneously, with a focus on enhancing community value.

Technical Skills and Relevant Technologies

  • Proficiency in property management software and financial reporting tools.
  • Ability to analyze financial statements and reports to make informed management decisions.
  • Knowledge of community engagement platforms and communication tools.

Soft Skills and Cultural Fit

  • Exceptional leadership and team-building skills, with a passion for community service
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly.
  • Strong problem-solving abilities and a proactive approach to addressing community needs.
  • Commitment to fostering an inclusive and harmonious community environment.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance
  • Retirement plan with company matching
  • Paid time off and holidays
  • Professional development opportunities
  • Flexible work arrangements to support work-life balance

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

We encourage applicants from diverse backgrounds and experiences to apply, even if they don't meet all listed qualifications. Your unique perspective may be exactly what we need!

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