ZowieZO

Senior Backend Engineer (Platform, Scala)

Unlock the full potential of customer service. 70% of your work is repetitive. Zowie automates this work starting day one, equipping your team with everything they need to delight your customers and turn support into sales.

Zowie

Employee count: 51-200

Salary: 240k-360k PLN

Poland only
Apply now

About Zowie:

At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.

We are:

🚀 Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.
🏈 Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
🧑‍💻 Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it's about delivering! Those in Poland can work from our offices in Cracow and Warsaw.

We strive to be:

💪 Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.
👻 Bold and free-thinking. We trust our employees to find the best solutions.
🤸‍♀️ Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.
🤠 Unafraid of change. Zowie is growing, and the market is changing. We thrive in an ever-evolving environment.

What you'll do:

Do you like working on tooling and building things that help other developers? Keep reading!
You'll join our platform team as a first Backend Engineer. The team is led by Grzesiek (Zowie's Group Technical Lead) and currently have two Dev-Ops onboard. We want to expand this teams responsibility to focus even more on the mission of improving developers efficiency. You are going to play crucial role in it.
Don't be misled by our size! Despite being compact, we manage and enhance a sophisticated system comprising over 100 microservices, predominantly coded in Scala. These microservices communicate synchronously through gRPC, handle asynchronous calls via Kafka, expose GraphQL to the frontend, and leverage databases like PostgreSQL, Mongo, ElasticSearch, or Redis.
At Zowie, our engineering ethos is centered around the tangible impact our work has on our users. In this role, your direct customer will be people inside the company, but in the end we built it to more efficiently deliver the value to our customers.
We believe in the empowerment of our engineers to contribute not only to code but also to the strategic decisions that shape our product. This requires a holistic understanding of the business, the product, and the technology at play. Your expertise will enable you to connect the dots and provide valuable insights and guide the best course of action.
Autonomy and meritocracy are at the core of our values. We champion the idea that sound, arguments should prevail. As part of the team, you'll be instrumental in shaping end-to-end solutions, influencing architecture decisions, and proposing crucial enhancements to our engineering practices.
Since you are going to work with internal teams and improve their lives, your daily routing will require jumping into their shoes, understanding their needs and building platform solutions that can really bring a lasting difference. You will prioritise the work mainly together with Grzesiek and our two backend tech leads.
I know this is not really covering everything. I'm sure you have more questions. Let's have an open discussion during the interview process—I'm committed to transparency, and I hope for the same authenticity from you. Looking forward to our collaboration! 🚀

Ideally, you'll bring with you:

  • Excellent coding skills and passion for growing the expertise
  • 5+ years of experience with Scala or other JVM languages
  • Strong communication, so you can actively listen and easily explain complex technical issues with simple business and product words
  • Excellent system design skills that allow you to choose technologies and architectures wisely
  • Experience with Distributed systems
  • Product acumen, ownership, and focus on value delivered for the customers (who for this role are other developers)
  • Working proficiency in English and Polish (both spoken and written)

It will be awesome if you have:

  • Experience with Python
  • Experience working in the platform teams
  • Experience with NoSql databases
  • Experience with SQL and relational databases
  • Experience with Kafka or other message brokers
  • Experience with Akka framework
  • Experience with functional programming libraries like Cats, Fs2, ZIO, Http4s, etc.
  • Experience with GraphQL
  • Experience with Docker Swarm / Kubernetes

We will offer you:

👉 Employee Stock Option Plan (ESOP). You’re a part of our company’s future success.
👉 Unlimited paid time off. We trust each other and don’t count days.
👉 Great company offsites and individual integration budgets. We spend time together in person to strengthen our team.
👉 Health benefits. We offer an additional health insurance package.
👉 Development budget. We want to grow personally and professionally together.
👉 Home-office funds. Make yourself a comfy space for work on a daily basis.

Elevate your application

Let our AI craft your perfect cover letter and align your resume to this job's criteria.

By using our AI tools, you consent to sharing your profile with our AI partner for this purpose.

Apply now

Please let Zowie know you found this job on Himalayas. This helps us grow!

Apply now

About the job

Apply before

May 09, 2024

Posted on

Mar 11, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 240k-360k PLN

Location requirements

Hiring timezones

Poland +/- 0 hours

About Zowie

Learn more about Zowie and their company culture.

View company profile

Let’s build the future of customer success. Together.

Buying online should feel like walking into your favorite local coffee shop - personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online and reimagine digital customer service.

We can achieve more as a team

Every member makes a difference. We support, empower, and motivate those around us. Having each other’s back drives us to be better every day—as individuals and partners.

We keep our minds open

Spot what’s invisible at first glance. We want to know if the things we produce, use, and observe can be better, smarter, or more innovative. We never judge before understanding.

We love what we do

Our ambition enables us to be innovators. We’re all about producing positive energy and following good vibes. The journey is much more fascinating when you’re driven by what you do.

We build real relationships based on trust

Direct communication is about talking to people — not about people. We appreciate honesty and speak openly about our victories and challenges. We either win or we learn.

We choose the smartest way to reach our goals

Working smarter lets us learn, discover, and win. We’re problem solvers dedicated to getting things done. We think fast, adapt, and constantly look to improve ourselves.

Employee benefits

Learn about the employee benefits and perks provided at Zowie.

View benefits

Fitness Benefits

We subsidize health activities for you.

HR Support

You have access to an on-demand HR coach.

Unlimited Paid Time Off

We trust each other and don’t count days.

Health Benefits

We offer a competitive health insurance package.

View Zowie's employee benefits
Claim this profileZowie logoZO

Zowie

View company profileVisit getzowie.com

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

27 remote jobs at Zowie

Explore the variety of open remote roles at Zowie, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Zowie

Remote companies like Zowie

Find your next opportunity by exploring profiles of companies that are similar to Zowie. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan