Quality Assurance Analyst

About Zone & Co

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Job:

As a QA Analyst, you will play a key role in ensuring the quality and reliability of Zone’s software applications throughout our product development and release lifecycles. Your primary focus will be on testing, identifying defects, and communicating with Product Owners to help deliver high-quality software releases.

Responsibilities:

• During product development cycles, test newly developed functionality to ensure it is functional and meeting documented test case requirements.
• Ensure testing is executed promptly, as defined by management, to keep pace of product development.
• During release cycles, conduct extensive regression testing following established test plans.
• Test cases will include both manual and automated testing, in-app click paths/UI validation, error monitoring, and data accuracy reviews to ensure product standards are being met.
• Document all test results in a clear, thorough pattern, highlighting any errors or blockers & providing detailed information to developers for efficient resolution
• Track and manage issues in JIRA
• Communicate with the QA Manager and/or Product Owner to establish next steps and timelines
• Utilize the Qase platform to manage test tracking, results documentation, and automation
• Participate in team meetings, manager check-ins, and other meetings upon request

Requirements

• Degree or relevant experience in Computer Science, Information Technology, or related field.

• Subject matter expert, superuser, or administrator experience with cloud software products, ideally in the financial/operational space
• Strong analytical skills
• Detail-oriented
• Strong English language written communication skills and collaboration abilities

Nice to have:

• Experience with issue tracking in JIRA
• Experience with Qase
• Familiarity with Agile/Scrum methodologies
• Experience with performance testing of cloud applications
• Experience with test automation tools and frameworks
• Certification in software testing (e.g., ISTQB)

Benefits

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.