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Zefi AIZA

Software Engineer

Zefi.ai is an AI-powered platform that centralizes and analyzes customer feedback from all channels to provide actionable insights for product development and customer experience improvement.

Zefi AI

Employee count: 11-50

IT and ES only

Who we are:


We are a small team of exceptional individuals on a mission to radically change the way software products are built empowering companies to do their best work crafting memorable customer experiences.
Our team comes from some of the fastest-growing companies in Europe and some of the most innovative AI labs in the World. We are backed by leading international investors and an amazing network of angels including unicorn founders and Product Leaders.
We are a fully remote company distributed around Europe. We share a passion for well-crafted digital products, we care deeply about the quality of our work and are united by the desire to build one of the best companies in the world to work for.


What you’ll achieve:


  • Contribute to the development of new user-facing features, from data modeling to service logic and crafting UI components.
  • Collaborate closely with the team and founders to rapidly turn new ideas into implementable features.
  • Foster a commitment to technical excellence at every stage, from design and code review to production operations.
  • Participate in the full lifecycle of designing, developing, and maintaining services with a focus on code quality and system reliability.
  • Engage in problem-solving to tackle complex challenges, applying innovative thinking to real-world situations.



About you:


Minimum qualifications:
  • Bachelor's degree in Computer Science or equivalent practical experience.
  • Experience with testing, developing, and launching software products, and a foundational understanding of software design, architecture, and best practices.
  • You have the right to work from a European country

Preferred qualifications:
  • Experience with software development in one or more programming languages (React/TypeScript, Python, Java, ecc..), and the principles of microservices architecture.
  • Experienced in cloud-native and large-scale service-oriented architectures.
  • A mindset that considers the full lifecycle of a product, from concept to deployment and beyond.
  • Strong communication skills, with the capacity to collaborate effectively within a team.
  • A keen interest in system quality and user experience, with a desire to contribute to high-quality outcomes.



What you’ll get:


  • You’ll not just build a product, you’ll contribute to building a company with us
  • The best equipment to do your job
  • Flexibility on remote working
  • Ability to rapidly advance your career alongside company growth
  • Collaborate with experienced teammates, entrepreneurs, and advisors
  • Top of the market pay, and benefits commensurate with a seed-stage venture-backed company

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Italy +/- 0 hours, and 1 other timezone

About Zefi AI

Learn more about Zefi AI and their company culture.

View company profile

At Zefi.ai, we are at the forefront of a technological revolution, fundamentally reshaping how businesses understand and interact with their customers. Through our groundbreaking AI-powered platform, we are empowering product and customer experience teams to move beyond raw data and truly comprehend the voice of their users. Our innovative technology automatically centralizes and analyzes all customer conversations from a multitude of sources, including support tickets, user interviews, sales calls, reviews, and social media. This creates a unified, single source of truth that eliminates data silos and provides a holistic view of the customer journey. By leveraging sophisticated machine learning and generative AI, our platform doesn't just aggregate feedback; it deciphers sentiment, identifies emerging trends, and uncovers actionable insights that drive strategic product decisions and foster substantial growth.

Our mission is to transform the vast and complex landscape of user feedback into a company's most valuable asset. We are pioneering a new paradigm in product management where decisions are not based on assumptions, but on real-time, data-driven evidence. The Zefi.ai platform is engineered to identify growth opportunities and areas for cost reduction by providing deep insights into customer behavior and preferences. This allows companies to not only react to user needs with unprecedented agility but also to proactively anticipate future demands and challenges. By automating the laborious process of feedback analysis, we free up invaluable time for product teams, enabling them to focus on what they do best: building exceptional products that resonate with customers, reduce churn, and cultivate unwavering loyalty. We are committed to pushing the boundaries of AI to build a future where every product is a direct reflection of its users' needs.

Employee benefits

Learn about the employee benefits and perks provided at Zefi AI.

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Diversity and Inclusion

We welcome everyone from different backgrounds.

Career Growth

We help you grow in your career, build your network, and participate in events.

Proper Mental Health Care

Creating great companies is tough. We offer free access to a comprehensive mental healthcare solution.

Work-Life Balance

We offer a vacation policy with at least a recommended 4-weeks per year. Recharge whenever you need to.

View Zefi AI's employee benefits
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Zefi AI

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Zefi AI hiring Software Engineer • Remote (Work from Home) | Himalayas