United States onlyZappi is a consumer insights platform that helps the world’s leading brands make better creative and innovation decisions. Our platform gives enterprise teams access to decision-grade consumer insight — through ad testing, concept testing, and audience understanding — at the speed modern marketing demands. Backed by Sumeru Equity Partners, we work with some of the world’s largest consumer brands.
The Opportunity
The person who builds this channel will shape how some of the world’s biggest brands access consumer intelligence for years to come. You will own it end-to-end — from identifying the right partners and generating your own pipeline, through developing the right value proposition for each platform category, to negotiating commercial terms and ensuring each partnership drives real revenue. There is no inherited playbook. This is a build role.
Expand Commercial PartnershipsIdentify and secure partnerships with platforms, technology providers, agencies, consultancies, and media and data ecosystems that accelerate growth and open new distribution channels.
Develop Data and Insight PartnershipsIdentify strategic data and insight partnerships that increase the value, reach, and commercial application of Zappi’s data assets.
Establish Zappi’s Ecosystem PresenceMake Zappi a recognised embedded insights partner within the broader marketing, innovation, media, and consumer intelligence ecosystems.
Key Responsibilities:
Consumer insight has always lived outside the creative process — a separate step, a separate tool, a separate team. We are changing that: embedding decision-grade insight directly into the platforms where briefs are written, assets are made, and creative decisions happen. This is a genuinely new commercial model, a new way of delivering value, and a new way of working that the research industry has not seen before.
The person who builds this channel will shape how some of the world’s biggest brands access consumer intelligence for years to come. You will own it end-to-end — from identifying the right partners and generating your own pipeline, through developing the right value proposition for each platform category, to negotiating commercial terms and ensuring each partnership drives real revenue. There is no inherited playbook. This is a build role.
Core Objectives
Drive Embedded Revenue GrowthDevelop strategic partnerships that integrate Zappi’s capabilities into partner and customer workflows, creating scalable recurring revenue opportunities that do not depend on direct sales headcount.
Expand Commercial PartnershipsIdentify and secure partnerships with platforms, technology providers, agencies, consultancies, and media and data ecosystems that accelerate growth and open new distribution channels.
Build Repeatable Partnership MotionsCreate the frameworks, commercial models, and go-to-market processes that turn individual deals into a scalable, repeatable channel — so the channel can grow without growing headcount proportionally.
Develop Data and Insight PartnershipsIdentify strategic data and insight partnerships that increase the value, reach, and commercial application of Zappi’s data assets.
Establish Zappi’s Ecosystem PresenceMake Zappi a recognised embedded insights partner within the broader marketing, innovation, media, and consumer intelligence ecosystems.
Key Responsibilities:
- Build and execute Zappi’s global channel and partnership strategy, aligned to company growth objectives
- Generate your own pipeline through outbound prospecting — identify, prioritise, and get in front of the right partners without relying on inbound or CEO-led introductions
- Represent Zappi credibly at senior levels — CTO, CPO, Chief AI Officer — in initial conversations and through to commercial close
- Develop a compelling, honest value proposition for each partner category, grounded in their specific workflow and user base rather than a generic re-pitch of the same deck
- Work within the guardrails of what the product can actually deliver; push back internally when a proposed integration does not make commercial sense
- Build partnership business cases, commercial models, and joint GTM strategies with clear revenue accountability
- Lead commercial negotiations — revenue share, API terms, integration commitments — with support from Legal and Finance
- Partner closely with Product and Product Marketing to identify integration opportunities and ensure what gets promised can be delivered
- Own the commercial relationship post-signature: track embedded revenue, usage adoption, and partner success metrics
- Feed partner learnings back into product, strategy, and GTM to inform how the channel evolves
What success looks like
- Growth in embedded and partnership-driven recurring revenue
- Number and quality of strategic partnerships established and in active commercial motion
- Partner-sourced and partner-influenced pipeline and bookings
- Expansion of Zappi integrations and embedded workflow adoption across enterprise customers
- Development of repeatable partnership frameworks that scale beyond this hire
What we're looking for
Platform Ecosystem FluencyYou understand how partner programmes work from the inside — whether because you ran one, sold through one, or built on top of one. You know how platforms evaluate integration partners, what they need to see commercially and technically before they commit, and how to navigate the gap between a product team that likes your idea and a business team that needs to justify the deal.
Value Proposition AdaptabilityYou can read a partner’s workflow, understand what their users actually do and when, and figure out where Zappi genuinely creates value versus where it is a stretch. You are good at shaping a proposition that is both compelling and honest. You do not oversell to close, and you do not need a fully pre-packaged pitch to walk into a meeting.
Commercial JudgmentYou can structure and negotiate complex, multi-stakeholder partnership agreements and you have done it before. You know the difference between a deal that looks good on paper and one that actually works in practice.
Earning B Corp certification assures us we’re on the right track and have structures in place to become the business we want to be.
Our commitment to minimise our impact on the environment means being honest with ourselves and transparent with you—about everything from carbon emissions to tree-planting initiatives. We achieved our goal of becoming Net Zero in 2021!
Zappi Company Culture Highlights
Platform Ecosystem FluencyYou understand how partner programmes work from the inside — whether because you ran one, sold through one, or built on top of one. You know how platforms evaluate integration partners, what they need to see commercially and technically before they commit, and how to navigate the gap between a product team that likes your idea and a business team that needs to justify the deal.
Outbound InstinctYou have a track record of building pipeline from scratch. You know how to get a meeting with someone who did not ask for one and how to turn that conversation into a real opportunity. This role does not suit someone who waits for the phone to ring.
Value Proposition AdaptabilityYou can read a partner’s workflow, understand what their users actually do and when, and figure out where Zappi genuinely creates value versus where it is a stretch. You are good at shaping a proposition that is both compelling and honest. You do not oversell to close, and you do not need a fully pre-packaged pitch to walk into a meeting.
Commercial JudgmentYou can structure and negotiate complex, multi-stakeholder partnership agreements and you have done it before. You know the difference between a deal that looks good on paper and one that actually works in practice.
Domain CredibilityYou can hold a substantive conversation with a senior technical or product leader at a martech, creative tech, data, or enterprise software company. You do not need to be an engineer, but you need to be someone those people want to talk to.
Experience & Background
- 10+ years in partnerships, business development, alliances, or channel leadership within SaaS, market research, insights, data, martech, or ad tech
- Proven track record building and scaling strategic partnerships that drive measurable revenue growth — not just deal volume
- Experience operating within or alongside large platform ecosystems (Adobe, Salesforce, Google, Microsoft-scale) as a partner, ISV, or from inside a partner programme.
- Demonstrated ability to build a pipeline from scratch, not inherit an existing book of business
- Experience closing complex commercial agreements and owning the relationship through to revenue generation
- Ability to adapt a value proposition across different partner categories — not just executing a fixed playbook
- Entrepreneurial mindset: comfortable building structure and process in a function that does not yet have either
Benefits
- Up to $250K base + $100K variable commission per annum. Salaries are benchmarked annually
- One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
- Generous PTO - Minimum of 20 days of paid time off per year, plus national holidays. Leave over 30 days requires manager and People team approval.
- Flexible working arrangements, including remote (unless otherwise specified)
- Thoughtfully designed offices to support both individual work and collaboration without interrupting others
- Support setting up your home office, if appropriate
- Wellbeing benefits and access to trained therapists / counsellors
- Company paid Life, AD&D, Short term & Long term disability
- Immediate access to Zappi's Health, Dental and Vision Insurance Plan
- Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
- Tailored personal development through training allowances, coaching, mentorship and career frameworks
Why join us?
We’ve been recognized as one of the hottest martech companies in 2022 by Business Insider and named Best Place to Work by Quirk’s Media for our engaging and inclusive workplace culture. We’re committed to both people and the planet.
Our belief in inclusion means we’re building an organisation of diverse individuals and helping brands eliminate cultural presumptions in their research. Read our Diversity Manifesto here.
We are a values and behaviours driven business and believe that Trust, Truth, Ownership, Ambition and Humility describe Zappi employees on our best day. This is how we strive to show up for our customers, for each other and for our communities.
Earning B Corp certification assures us we’re on the right track and have structures in place to become the business we want to be.
Our commitment to minimise our impact on the environment means being honest with ourselves and transparent with you—about everything from carbon emissions to tree-planting initiatives. We achieved our goal of becoming Net Zero in 2021!
Zappi Company Culture Highlights
- Winner of Comparably's Award for Best Company for Women 2022
- Winner of Comparably's Award for Best Company Work-Life Balance 2022
- Winner of Comparably's Award for Best Company Compensation 2022
- Winner of Comparably's Award for Best CEO for Women 2022
- Winner of Comparably's Award for Best Company for Diversity 2022
- Winner of Comparably's Award for Best Company Culture 2022
- Winner of Comparably's Award for Best CEO 2022
- Winner of Comparably's Award for Best Happiness 2022
- Winner of Comparably's Award for Best Leadership Teams 2023
- Winner of Comparably's Award for Best CEOs for Diversity 2023
- Winner of Comparably's Award for Best Engineering Teams 2023
- Winner of Comparably's Award for Best Company Outlook 2023
- Winner of Newsweek’s Top 100 Most Loved Workplaces in the UK 2022 & 2023
- Recognised by Fast Company’s Best Workplaces for Innovators 2023
- Winner of Best Marketing Insights Platform in the MarTech Breakthrough Awards 2023 & 2024
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